Getting Started

Follow our easy three steps process to download Grosvenor Casinos

It's easier than ever to get to the table or the tournament you want to join!

Steps: How to download and install

Never played download casino before? It's easy to get started and only takes a few minutes to download the casino to your desktop. By doing this you can access Grosvenor Casinos from an icon without having to launch the internet.

Below is a step by step guide to installing Grosvenor Casinos, if the casino has not automatically started, please click here.

If you are using Internet Explorer with a pop-up blocker, please click the information bar (pictured below) and select 'download file'. See below for further instructions. Select 'Cancel' if you have already installed the software.

Step 1 - Download Grosvenor Casinos

Click on the button marked 'Run'. The download process may take a minute or so to complete. Once complete, the install process will start automatically. If you run into any difficulties please refer to our FAQ's or contact customer services.

Step 2 - Install Grosvenor Casinos

When the dialog box appears make sure the location you want to install the software to is correct then click 'Install'. Once installed, a Grosvenor Casinos icon will appear on your desktop. Simply double-click this icon whenever you want to play Grosvenor Casinos.

Step 3 - Create an account

This step is only required if you are new to Grosvenor Casinos. If you are already a Grosvenor Casinos customer, proceed to the 'Login' section below.

Either launch Grosvenor Casinos when prompted, or open Grosvenor Casinos from the icon on your desktop.

Click 'Create Account' to open our quick account registration page.

Complete the form and click 'create my account'.

Choose a nickname for the casino:

And that's your account complete, you are ready to play!

Step 4 - Log in to Grosvenor Casinos

Use your username and password to login and start playing at Grosvenor Casinos.

This will take you through to the casino lobby where you can select the games you would like to play.

If you have any further questions or would like to talk to someone about the download process, please contact our customer services on 0800 093 1990, or alternatively you can use or Live chat.