Cashier FAQs - Deposits and withdrawals, table limits and security
- How do I make a deposit to my account?
- How long does it take to process my deposit?
- How do I withdraw my winnings?
- What is the "pending withdraws" screen?
- How can I follow up financial transaction operations?
- How much can I deposit into my Grosvenor Casino balance?
- Is it safe to use my credit card at Grosvenor Casino?
- How do I obtain more credits in Play For Fun mode?
Technical FAQs - Software download and installation
- What do I have to do in order to play at Grosvenor Casino?
- How long does the download process take?
- What's the name of the downloaded setup program?
- Do I have to download every time I want to play?
- After downloading the software, what do I do next?
- What are the minimum system requirements?
- Can I use Grosvenor Casino with a Mac computer?
- How do I use Grosvenor Casino with AOL?
- What should I do if I receive a message "Account not found. Please verify your account information and try again."?
- What should I do if I can't find the Grosvenor Casino icon on my desktop
Games FAQs - Game features, rules and fairness
- What kind of games does the Grosvenor Casino offer?
- How can I be sure that the games are fair?
- How is the outcome of the games generated?
- How do I chat with other players?
- What are COMP points and how do I accumulate them ?
- What is a Multiplayer or Private group table?
- While playing Black Jack in multiplayer, the dealer continued to play finishing the game before I placed my bet, what caused this?
- What happens if I am suddenly disconnected from the Internet while I play?
- After placing a bet I suddenly change my mind. How do I remove the bet?
- Where can I find complete detailed instructions on the various games?
- How old do I have to be to play for real money?
- I am not sure what was the previous game round result. What do I do?
