For most people gambling is fun and a great way to enjoy themselves. But, for a small minority, gambling can become a problem. At Grosvenor Casinos we are committed to helping our customers stay in control by providing a safe environment and offering support to those who demonstrate that they are unable to stay in control. To download an information booklet on our responsible approach to gambling please click here. To view and print the self exclusion form click here. (requires Acrobat Reader).

We work closely with Gamcare. They provide a confidential telephone counselling national helpline for anyone who is concerned about their own, or someone else's gambling.

The national gambling helpline, which is at a local call rate is 0845 6000 133, or visit www.gamcare.org.uk.