Want to get in touch?

Great, we'd love to hear from you. There are a number of different ways you can contact us. So please choose the one that suits you best.

Email - vip@grosvenorcasinos.com - we'll make sure we get back to you within 24 hours, or

.... and speak directly to a member of the VIP team.

If you are already a member of the Grosvenor Casinos VIP Club and there is anything else you would like to see in our exclusive club which will help to provide you with the best possible service please let us know.

VIP Feedback

"Hi Dave just to say a real big thank you to you for the Madonna tickets. My guest and I had a really good night and I just wanted to let you know just how grateful we are"

SC who we took to Madonna Concert

"Just wanted to say cheers for Friday night, you were a great host. Thanks for keeping the beer and the wine (oh the wine) flowing during the gig. It was a good group, lots of banter. My guest says thanks too, we both had a brilliant night."

DR who went to Bon Jovi Concert

"I've already sent off a Thank You letter to the Management of Grosvenor Casinos singing your praises. But I'll take this opportunity as well to Thank You for your courtesy and professionalism in all dealings I've had with you - A FIRST CLASS JOB."

MM who went to Chelsea vs. Manchester Utd Champions League Final

"Just dropping you a quick mail to say thank you on behalf of myself and my guest for a fantastic day at the Oval. It was a shame the weather was not with us but thank you for your hospitality and being the perfect host. Hopefully we can meet up again in the future"

AW who went to England vs South Africa Cricket at the Oval

"Thank you very much for the prize money you have awarded me. I am thrilled to find out I have won this! It’s brilliant, fantastic and amazing!!! I could really do with a win at the moment! I need some work doing on my car so part of the money may be spent on that

SH who won £1500 in a VIP Casino Promotion

"It was a really great weekend, and we'd both love to go again. We both agree that it was the best Valentines weekend we have had, with all the pampering and rest and most importantly.... NO KIDS! Thanks again.... it really was much appreciated!!"

JB who won a VIP Valentines Spa trip to France