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Terms & Conditions

  1. The Grosvenor Casinos “Welcome Bonus – 20 Free Spins and 100% Buy-In up to £250 Buy-In Bonus” promotion (“the Promotion”) is only open to new players only located within the permitted jurisdictions, as set out in section 5 of our General Terms and Conditions, who are aged 18 years or over at the time of entry. Only valid for new registrations to, existing members do not qualify.
  2. The Welcome Offer includes:
    • 20 free spins on the game Starburst
    • 100% Buy-In up to £250 Buy-In Bonus

20 free spins

  1. No deposit is required to claim the 20 free spins.
  2. 20 free spins are rewarded on the game Starburst.
  3. Free Spins value is £0.20 per spin.
  4. Free Spins expire 7 days after credit.
  5. Winnings from free spins are paid into the cash wallet.
  6. Once free spins are rewarded, free spins will be used before any cash or bonus.
  7. Free Spins do not guarantee winnings.

Buy-In Bonus

  1. To claim this offer, customers must enter a minimum of £20 cash through the 'Buy-In' on the Promotion's page during the promotional period to receive 100% of the Buy-In Amount up to £250 Buy-In Bonus to spend on any Classic Slots that can be found here.
  2. The maximum Bonus a customer can receive during the Promotion Period is £250 (Buy-In £250, get £250 Buy-In Bonus).
  3. For example, if the Buy-In Cash is £20 then this will be matched with £20 Buy-in Bonus (100%) for a total Buy-In Balance of £40.
  4. The bonus will be awarded instantly once customers enter a minimum of £20 cash in the Buy-In box and successfully claim the Promotion.
  5. Upon claiming the promotion, the Buy-in Cash will be deducted from the player’s Cash Balance and will be ring-fenced with the Buy-In Bonus Balance until wagering requirements are met, the Buy-In Bonus is cancelled* (“Cash Out”), or the balance is depleted.
  6. * You may choose to cancel the Promotion at any time by clicking "Cash Out" on the "Promotions" page on your account/ Bonus History.
  7. Upon cancellation, all Bonus Funds in respect of that Buy-In Bonus will be deleted from your Buy-In Bonus Balance.
  8. Upon cancellation, the Buy-In Cash Balance from the Buy-In Bonus will be transferred to customer’s Cash Balance.
  9. For example, if a customer has a Buy-In balance of £20 Cash, £20 Bonus, upon cancellation the £20 Bonus will be removed, and £20 Cash will be returned to the customer’s Cash balance.
  10. The Buy-In Bonus can be spent on Classic Slots games only.
  11. The maximum stake allowed while the bonus is active will be £2. Please note that cash stakes will also be capped to £2 while the bonus is active.
  12. The Buy-In Bonus will be credited as a non-withdrawable bonus with twenty times (x20) wager requirements in total (on total value of cash buy in and buy in bonus amount received).
  13. Cash stakes on eligible games** will contribute to the wagering requirements of an active bonus.
  14. **(Eligible games vary from bonus to bonus however a list of eligible games can be found in the terms and conditions of each bonus.
  15. If you have an active cash balance all wagers will be first taken from that balance followed by your bonus balance.
  16. When placing a wager that uses a combination of Cash and Bonus funds, any winnings generated from that wager will be credited proportionately to your Cash and Bonus balances.
  17. Customers have 7 days from the date the bonus is added to their account to fulfil any wagering requirements before the bonus expires and the remaining bonus balance is forfeited.
  18. Once you have claimed this Bonus, you will only be permitted to withdraw any winnings contained in your Bonus Balance once the Wagering Requirements have been met.
  19. You can withdraw funds in your Cash Balance at any time. However, upon withdrawal of some or all funds from your Cash Balance, you will forfeit any funds in your Bonus Balance which have not yet met the stated Wagering Requirements. Any Ring-fenced cash that is part of a Buy-In Bonus Balance will then be returned to your Cash Balance.
  20. For further information about your withdrawable funds and bonus balances, please see our General Terms & Conditions or alternatively speak to Customer Services on 0800 083 1990.
  21. This Promotion is only available on the Website and therefore access to the internet is required to enter the Promotion and to claim a prize.
  22. Play on 'free to play' games does not count towards this Promotion.
  23. There is no cash or other alternative to the stated or awarded prizes in whole or in part. The prizes are not transferable.
  24. This offer cannot be used in conjunction with any other offer. Should 2 or more promotions run at the same time, customers will have to fulfil the necessary requirement separately to take advantage of the additional promotion(s).
  25. The Promoter reserves the right to amend or withdraw this Promotion or to amend these terms and conditions at any time and without notice.
  26. The Promoter reserves the right to take reasonable steps to verify any claim. If breach of these rules, or fraud is suspected, the Promoter may refuse to process the claim.
  27. Any abuse of the Promotion may lead to all bonus funds being withdrawn.
  28. The Promoter reserves the right to void any entry if it suspects that the person participating in the Promotion is not eligible to do so.
  29. Customers whose accounts have been closed or suspended or who are found to have multiple accounts when a Promotion has ended will have their bonus forfeited.
  30. The Promoter is the sole arbiter of this Promotion and its decision is final and binding. No correspondence will be entered into.
  31. This promotion is subject to the standard terms and conditions.
  32. The Promoter may at any point before, during or after the Promotion, ask for valid proof of identity, such as a passport to verify your identity, age and residency. If you are unable to produce such documents you will automatically be excluded from the Promotion and will forfeit any prizes that have already been allocated or awarded to you, without compensation.
  33. This Promotion is being run by Rank Digital Gaming (Alderney) Limited (Company Number 1480) whose registered office is at La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ. We can be contacted at or 0800 083 1990 from within the UK or +44 8000831990 from outside the UK. If you need to send us something in the post, our customer services address is Grosvenor Casinos, TOR, Saint-Cloud Way, Maidenhead, SL6 8BN.
You're in safe hands

Your privacy and security is our number one priority here at Grosvenor Casinos. We protect your account with market-leading security technology so we’re one of the safest online casinos to play on. We never sell or rent customer details.


Licensed and regulated by The UK Gambling Commission for customers in Great Britain playing on our online sites or at our land based casinos/bingo clubs.

Licensed by The Alderney Gambling Control Commission for non-GB customers playing at our online sites. Keep it Fun! It's more fun if you play responsibly. Grosvenor Casinos® and the Grosvenor Casinos logo are registered trademarks of Rank Leisure Holdings Ltd. All rights reserved. For help and support with any gambling related issues, please contact BeGambleAware at and 0808 8020 133.


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