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Terms & Conditions

• The Grosvenor Casinos “Free Spins Accumulator” promotion (“the Promotion”) is only open to residents of England, Scotland and Wales who are aged 18 years or over at the time of entry and have been invited to take part via an in-game offer pop-up.
• The Promotion can be entered at the Website and commences at 00:00 on Monday 3rd June 2019 and ends at 23:59 on Sunday 9th June 2019 GMT (the “Promotional Period”).
• In order to qualify, customers must log onto Grosvenorcasinos.com, launch any of the below mentioned games (“Eligible Games”) (or already be in one of the “Eligible Games), click “claim” and then stake £20 cash on any of the eligible games to receive 5 free spins to use on the same games.
• For every £20 cash staked on the eligible games customers will receive 5 free spins up to maximum of 25 free spins.
• Eligible games: Ancient Script, Arcade Bomb, Crazy Genie, Dragon’s Luck, Dragon’s Luck Stacks, Elven Magic, Epic Journey, Gems Gone Wild, Golden Offer, Golden Temple, Jingle Bells, Lion Dance, Lucky Easter, Lucky Little Devil, Lucky Wizard, Mystery Reels, Persian Fortune, Pirates Plenty, Puss N’ Boots, Ra’s Legend, Rainbow Jackpots, Reel Heist, Thor’s Lightning, Three Musketeers, Totem Lightning, Totem Lightening Power Reels, Treasure Mine, Wild Circus, Wild Wild Chest, and Winter Wonders.
• Customers have 7 days to click “claim” after being presented with an in-game pop-up to take part.
• After clicking “claim” customers have 7 days to complete the stake requirements, after which the offer will expire.
• In the event the offer expires without customer completing full staking requirement(s), no partial free spins award will be given.
• Free spins are available on any of the eligible games.
• Winnings from free spins are paid into the cash wallet.
• Free Spins value is £0.20 per spin.
• Free Spins do not guarantee winnings.
• After completing the stake requirements customers will instantly receive 5 free spins and have 7 days to use them, after which they will expire.
• Once customers have staked £20 cash then the 5 free spins will be instantly awarded.
• Customers will have to use the 5 free spins before they can qualify for the next 5 free spins.
• This Promotion is only available on the Website and therefore access to the internet is required to enter the Promotion and to claim a prize
• Play on 'free to play' games does not count towards this Promotion.
• There is no cash or other alternative to the stated or awarded prizes in whole or in part. The prizes are not transferable.
• This offer cannot be used in conjunction with any other GrosvenorCasinos.com offer. Should 2 or more promotions run at the same time, customers will have to fulfil the necessary requirement separately to take advantage of the additional promotion(s).
• The Promoter reserves the right to amend or withdraw this Promotion or to amend these terms and conditions at any time and without notice.
• The Promoter reserves the right to take reasonable steps to verify any claim. If breach of these rules, or fraud is suspected, the Promoter may refuse to process the claim.
• Any abuse of the Promotion may lead to all bonus funds being withdrawn.
• This offer is not available to all Grosvenor customers. Customers who have been advised that they are not entitled to receive bonuses will not be able to participate in this promotion.
• The Promoter reserves the right to void any entry if it suspects that the person participating in the Promotion is not eligible to do so.
• Customers whose accounts have been closed or suspended or who are found to have multiple accounts when a Promotion has ended will have their bonus forfeited.
• The Promoter is the sole arbiter of this Promotion and its decision is final and binding. No correspondence will be entered into.
• This promotion is subject to the standard GrosvenorCasinos.com terms and conditions.
• The Promoter may at any point before, during or after the Promotion, ask for valid proof of identity, such as a passport to verify your identity, age and residency. If you are unable to produce such documents you will automatically be excluded from the Promotion and will forfeit any prizes that have already been allocated or awarded to you, without compensation.
• This Promotion is being run by Rank Digital Gaming (Alderney) Limited (Company Number 1480) whose registered office is at La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ. We can be contacted at support@grosvenorcasinos.com or 0800 083 1990 from within the UK or +44 8000831990 from outside the UK. If you need to send us something in the post, our customer services address is Grosvenor Casinos, PO Box 4933, Maidenhead, SL60 1WL