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Terms & conditions

Promotion Terms & Conditions

1. This promotion is valid only to customers of grosvenorcasinos.com who have directly received the offer by email.
2. The promotion will run from Monday to Thursday, every week from 00:00 on Monday 14^th September 2020 until 23:59 on Thursday 1^st October 2020 BST (the “Promotional Period”).
3. In order to take part in this promotion, customer must claim the offer every day during Promotional Period by spinning the Wheel.
4. Customers can qualify for this offer once per day.
5. 90% of games played will result in a win.

Bonus Terms & Conditions

  The following prizes can be won on the Wheel:

• Ticket for Red Tiger Tournament
• Stake £20 on slot games, get 5 free spins on Dynamite Riches
• 10% up to £20 lossback​
• 5 Free Spins on Dolphin’s Pearl Deluxe
• Stake £100 on Live Casino and get £10 Live Casino bonus
• 5 free spins on Rainbow Jackpots Power Lines
• Stake £30 on Action Jack and get a £5 all games bonus
• £2 All Games Bonus

Ticket for Red Tiger Tournament

1. By clicking “Accept Prize” you acknowledge and agree that you are accepting the offer in accordance with these terms and conditions
2. The offer must be claimed by 23:59 on the same day .
3. The Tournament will run on the Saturday after the ticket was won.
4. The tournament will commence at 20:00 and end at 23:00 on the same day.
5. The eligible players will be notified by email on the Friday after the ticket was won.
6. Only eligible players will be able to take part of the Saturday Tournament.

Stake £20 on slot game, get 5 free spins on Dynamite Riches

1. By clicking “Accept Prize” you acknowledge and agree that you are accepting the prize in accordance with these terms and conditions.
2. The prize must be claimed by 23:59 on the same day
3. Once the prize is accepted, customers need to stake minimum £20 cash on any slot game excluding the below mentioned games to receive 5 free spins on Dynamite Riches.
4. Extra Chilli, Bruce Lee, Fortunes of Sparta, Gonzo's Quest, Guns'N Roses, Jungle Spirit: Call of the Wild, Fairytale Legends: Hansel and Gretel, Gong Xi Fa Cai, Lucky Leprechaun, White Rabbit, Vikings Go To Hell, Vikings Go Berzerk, Thunderstruck II, Super Monopoly Money, Raging Rhino, Immortal Romance, Temple of Treasures Megaways,  Medusa Megaways, Scarab, Spirits of the Valkyrie, Dead or Alive II.
5. The staking requirements must be completed within 8 hours from the moment the prize is accepted
6. To receive the free spins, customers must launch Dynamite Riches and click “claim” to receive the free spins on this game
7. Customers have 2 hours to click “claim” after launching the game
8. After clicking claim customers then have 2 hours to use the free spins
9. Free spins are only available on the game Dynamite Riches
10. Free Spins value is £0.10 per spin
11. Winnings from free spins are paid into the cash wallet
12. Free Spins do not guarantee winnings

10% up to £20 lossback

1. By clicking “Accept Prize” you acknowledge and agree that you are accepting the offer in accordance with these terms and conditions
2. The prize must be claimed by 23:59 on the same day.
3. Once the prize is accepted, customers need to stake cash on any casino game within 12 hours to receive 10% bonus on their losses up to £20 bonus to play on any casino game
4. 10% on losses will be deemed to be total cash stakes on any casino game minus total winnings from these stakes.
5. Bonus can be spent on any casino game.
6. Bonus will be credited 12 hours after the prize is claimed and accepted.
7. Minimum bonus awarded is £2.
8. Bonus will be credited as a non-withdrawable bonus with five times (5x) wager requirements
9. Customers have 7 days from the date the bonus is added to their account to fulfil any wagering requirements before the bonus expires and the remaining bonus balance is forfeited.

5 Free Spins on Dolphin’s Pearl Deluxe

1. By pressing “Accept” you acknowledge and agree that you are accepting the free spins in accordance with these terms and conditions
2. The free spins must be accepted by 23:59
3. To receive the free spins, customers must launch the game Dolphin’s Pearl Deluxe and click “accept” to receive the free spins on this game.
4. Free spins are only available on the game Dolphin’s Pearl Deluxe
5. Winnings from free spins are paid into the cash wallet
6. Free Spins value is £0.10 per spin
7. Free Spins will be available for 7 days
8. Free Spins do not guarantee winnings

Stake £100 on Live Casino and get £10 Live Casino bonus

1. By clicking “Accept Prize” you acknowledge and agree that you are accepting the prize in accordance with these terms and conditions.
2. The prize must be claimed by 23:59 on the same day.
3. Once the prize is accepted, customers need to stake minimum £100 cash on any Live Casino game to receive £10 Live Casino bonus.
4. The staking requirements must be completed within 12 hours from the moment the prize is accepted
5. The bonus can be used on any Live Casino game excluding American Roulette, Caribbean Stud Poker, Deal or No Deal, Monopoly Live, Super Sic Bo, Texas Hold'em Bonus Poker, Ultimate Texas Hold'em, VIP Live Roulette, Classic Roulette, Automatic Roulette, Silver Roulette, Black Gold Blackjack
6. Bonus will be credited as a non-withdrawable bonus with five times (5x) wager requirements
7. Customers have 3 days from the date the bonus is added to their account to fulfil any wagering requirements before the bonus expires and the remaining bonus balance is forfeited.

5 Free Spins on Rainbow Jackpots Power Lines

1. By clicking “Accept Prize” you acknowledge and agree that you are accepting the prize in accordance with these terms and conditions.
2. The prize must be claimed by 23:59 on the same day.
3. To receive the free spins, customers must launch Rainbow Jackpots Power Lines and click “claim” to receive the free spins on this game.
4. Customers have 4 hours to click “claim” after launching the game.
5. After clicking claim customers then have 8 hours to use the free spins.
6. Free spins are only available on the game Rainbow Jackpots Power Lines.
7. Winnings from free spins are paid into the cash wallet.
8. Free Spins value is £0.10 per spin.
9. Winnings from free spins are paid into the cash wallet.
10. Free Spins do not guarantee winnings

Stake £30 on Action Jack and get a £5 all games bonus

1. By clicking “Accept Prize” you acknowledge and agree that you are accepting the prize in accordance with these terms and conditions.
2. The prize must be claimed by 23:59 on the same day.
3. Once the prize is accepted, customers need to stake minimum £30 cash on Action Jack to receive £5 bonus.
4. The staking requirements must be completed within 12 hours from the moment the prize is accepted.
5. The £5 bonus can be used on any casino game.
6. Bonus will be credited as a non-withdrawable bonus with five times (5x) wager requirements.
7. Customers have 7 days from the date the bonus is added to their account to fulfil any wagering requirements before the bonus expires and the remaining bonus balance is forfeited.

£2 All Games Bonus

1. By clicking “Accept Prize” you acknowledge and agree that you are accepting the offer in accordance with these terms and conditions.
2. The offer must be claimed by 23:59 on the same day.
3. The £2 Bonus can be used on any casino game.
4. Bonus will be credited as a non-withdrawable bonus with five times (5x) wager requirements.
5. Customers have 7 days from the date the bonus is added to their account to fulfil any wagering requirements before the bonus expires and the remaining bonus balance is forfeited.

Other Terms & Conditions

1. There is no other alternative to the stated or awarded prizes in whole or in part.
2. The prize segments on the win wheel image asset are for illustration purposes and don’t represent the chances of winning each prize.
3. This offer is not available to all Grosvenor customers. Customers who are not entitled to receive bonuses will not be able to participate in this promotion. This is at the discretion of grosvenorcasinos.com
4. This Promotion is only available on the Website and therefore access to the internet is required to enter the Promotion and to claim a prize.
5. Games on Poker Games, side games on the Grosvenor Poker client or Sportsbook bets do not count towards the qualification in this Promotion.
6. Play on 'free to play' games does not count towards this Promotion.
7. This offer cannot be used in conjunction with any other GrosvenorCasinos.com offer. Should 2 or more promotions run at the same time, customers will have to fulfil the necessary requirement separately to take advantage of the additional promotion(s).
8. The Promoter reserves the right to amend or withdraw this Promotion or to amend these terms and conditions at any time and without notice.
9. The Promoter reserves the right to take reasonable steps to verify any claim. If breach of these rules, or fraud is suspected, the Promoter may refuse to process the claim.
10. Any abuse of the Promotion may lead to all bonus funds being withdrawn.
11. The Promoter reserves the right to void any entry if it suspects that the person participating in the Promotion is not eligible to do so.
12. Customers whose accounts have been closed or suspended or who are found to have multiple accounts when a Promotion has ended will have their bonus forfeited.
13. The Promoter is the sole arbiter of this Promotion and its decision is final and binding. No correspondence will be entered into.
14. This promotion is subject to the standard GrosvenorCasinos.com terms and conditions.
15. The Promoter may at any point before, during or after the Promotion, ask for valid proof of identity, such as a passport to verify your identity, age and residency. If you are unable to produce such documents you will automatically be excluded from the Promotion and will forfeit any prizes that have already been allocated or awarded to you, without compensation.
16. This Promotion is being run by Rank Digital Gaming (Alderney) Limited (Company Number 1480) whose registered office is at La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ. We can be contacted at support@grosvenorcasinos.com or 0800 083 1990 from within the UK or +44 8000831990 from outside the UK. If you need to send us something in the post, our customer services address is Grosvenor Casinos, TOR, Saint-Cloud Way, Maidenhead, SL6 8BN