ENJOY A FREE BONUS

FOR LIVE & DIRECT

Terms & conditions

1. This Promotion is managed by Grosvenor Casino (“The Promoter”).
2. These terms relate to the Grosvenor Casino “Live and Direct Live Casino Bonus Drop” promotion (“the Promotion”).
3. This offer is not available in conjunction with any other offer.
4. This Promotion is only available on the Website and therefore access to the internet is required to enter the Promotion and to claim a prize.
5. By taking part in this promotion, you hereby agree to these specific promotional Terms and Conditions and to our standard GrosvenorCasinos.com terms and conditions.
6. The promotion will run on Friday 02nd December until 23:59 UK time (the “Promotional Period”).

Eligible Players
 7. Eligible players must be:

1. Aged 18 years or over at the time of entry
2. A new or existing player with grosvenorcasino.com
3. Able to view this promotion in the “Promos” section of their account
   
   

Overall Mechanics:

8. Eligible Players must claim the bonus via the promotion page during the promotional period to receive £25 Live and Direct Live Casino Bonus.
9. The bonus should be awarded instantly but no later than 72 hours.
10. This offer is available once per customer during the Promotional Period.
    
    

Bonus Mechanics:

11. The Live Casino bonus will be available to claim in the promotional page during the promotional period. Failure to claim the Live Casino Bonus will result in the bonus expiring.
12. The Live casino bonus is only available for the Live and Direct tables only.All other tables will not qualify for this promotion.
13. You have 72 hours from the date the bonus is added to your account to fulfil any wagering requirements before the bonus expires and the remaining bonus balance is forfeited.
14. Once you have claimed this Bonus, you will only be permitted to withdraw any winnings contained in your Bonus Balance once the Wagering Requirements have been met.
15. You can withdraw funds in your Cash Balance at any time. However, upon withdrawal of some or all funds from your Cash Balance, you will forfeit any funds in your Bonus Balance which have not yet met the stated Wagering Requirements.
16. For further information about your withdrawable funds and bonus balances, please see our General Terms & Conditions or alternatively speak to Customer Services on 0800 083 1990.
17. The Requirements are as follows:

1. The Bonus amount needs to be wagered 20 times before any winnings can be withdrawn.
2. Stakes on eligible games only will contribute to the wagering requirements of an active bonus.
3. If you have an active cash balance all wagers will be first taken from that balance followed by your bonus balance.
4. When placing a wager that uses a combination of cash and Bonus funds, any winnings generated from that wager will be credited proportionately to your cash and Bonus balances.
5. Not all games are included in this promotion and playing them will not contribute towards the promotion’s targets and/or wagering requirements click here to view the excluded games list.
6. Some games will contribute a lower wagering percentage than others, as illustrated in the following table:

*Game Shows: Crazy Time, Mega Ball, Lightning Dice, Monopoly Live, Gonzo’s Treasure Hunt, Deal or No Deal

**Note: Low risk bets on Roulette games: No minimal risk wagering, such as betting both Red and Black on Roulette, will contribute towards any part of a promotion, including Bonus wagering requirements or the accumulation of any points. Players deemed to be using minimal risk wagering tactics to redeem their Bonuses or cash prizes risk forfeiting their Bonuses, cash prizes and any subsequent winnings.

17. When placing a wager that uses a combination of cash and Bonus funds, any winnings generated from that wager will be credited proportionately to your cash and Bonus balances.
18. Customers have 3 days from the date the bonus is added to their account to fulfil any wagering requirements before the bonus expires and the remaining bonus balance is forfeited.
19. Once you have claimed this Bonus, you will only be permitted to withdraw any winnings contained in your Bonus Balance once the Wagering Requirements have been met.
20. Promotion qualification is based on cash stakes only. Bonus funds do not count towards qualification.
21. This offer is not available to all Grosvenor customers. Customers who have been advised that they are not entitled to receive bonuses will not be able to participate in this promotion.
22. This Promotion is only available on the Website and therefore access to the internet is required to enter the Promotion and to claim a prize

General Terms & Conditions

23. The Promoter reserves the right to withdraw or amend this offer at any time. This will be without prejudice to any customer who has already placed a qualifying bet.
24. The Promoter reserves the right to take reasonable steps to verify any claim. If breach of these rules, or fraud is suspected, the Promoter may refuse to process the claim.
25. Any abuse of the Promotion may lead to all bonus funds being withdrawn.
26. This offer is not available to all Grosvenor customers. Customers who have been advised that they are not entitled to receive bonuses will not be able to participate in this promotion.
27. The Promoter reserves the right to void any entry if it suspects that the person participating in the Promotion is not eligible to do so.
28. Customers whose accounts have been closed or suspended or who are found to have multiple accounts when a Promotion has ended will have their bonus forfeited.
29. The Promoter is the sole arbiter of this Promotion, and its decision is final and binding. No correspondence will be entered into.
30. As part of our normal regulatory obligations, the Promoter may at any point before, during or after the Promotion, ask for valid proof of identity, such as a passport to verify your identity, age and residency. If you are unable to produce such documents you will automatically be excluded from the Promotion and will forfeit any prizes that have already been allocated or awarded to you, without compensation. In case the Promotion gets cancelled or amended, this is without prejudice to the customer.
31. We can be contacted via Live Help, email at support@grosvenorcasinos.com or 0800 083 1990 from within the UK or +44 8000831990 from outside the UK.