SCRATCH AND MAKE

YOUR MATCH

Terms & conditions

1. These terms relate to the Grosvenor Casinos “Match & Win” promotion (“the Promotion”).
2. This offer is not available in conjunction with any other offer.
3. This Promotion is only available on the Website and therefore access to the internet is required to enter the Promotion and to claim a prize.
4. By taking part in this promotion, you hereby agree to these specific promotional Terms and Conditions and to our standard terms and conditions.
5. The promotion will run from 00:00 UK time on Monday 23 October 2023 until 30 November 2023 (the “Promotional Period”).
   
   

Eligible players

6. Eligible players must be:
   1. Aged 18 years or over at the time of entry
   2. A new or existing player with GrosvenorCasinos.com
   3. Able to view this promotion in the “Promos” section of their account

Overall Mechanics

7. Each Eligible Player is entitled to scratch the cards during the Promotional Period.
   1. In order to scratch the cards, eligible players must deposit a minimum of £10 and stake a minimum of £10 on any slot game.
   2. Once the requirements have been met, eligible players will receive an account message to access their scratchcard
8. Each Eligible Player will have a chance to win one of the following prizes daily:
   1. Casino Free Spins;
   2. Casino Bonus;
   3. £50 Cash
9. The outcome of the selection is determined at random.
10. There is no other alternative to the stated or awarded prizes in whole or in part.

Claiming a prize

11. Once won, prizes must be claimed in the Winning Pop-Up message by clicking “ACCEPT”, prizes are then allocated to your account accordingly.
12. By clicking “ACCEPT” you acknowledge and agree that you are accepting the prize in accordance with the terms and conditions.
13. All prize types must be claimed by 23:59 on the same day.

All Prize Terms and Conditions

Free Spins

14. Free Spins are only valid on the games listed in the winning message/Active Bonus section in each Eligible Player’s account.
15. The number of allocated Free Spins are listed in the winning message/Active Bonus section in each Eligible Player’s account.
16. To receive the Free Spins, customers must launch the game listed in the winning message.
17. Customers have 24 hours to click “claim” after launching the game.
18. After clicking "claim" customers will have 3 days to use their free spins before they expire.
19. Free Spins value is 0.10p per spin.
20. Free Spins do not guarantee winnings

Slot Bonus

21. Slot Bonus values may vary and are determined at random.
22. Prizes awarded as Slot Bonuses have wagering restrictions attached (as defined below).
23. The bonus will be available to claim in the “Bonuses” section of the Eligible Player’s account for 24 hours. Failure to claim the Casino Bonus will result in the bonus expiring.
24. You have 72 hours from the date the bonus is added to your account to fulfil any wagering requirements before the bonus expires and the remaining bonus balance is forfeited.
25. Once you have claimed this Bonus, you will only be permitted to withdraw any winnings contained in your Bonus Balance once the Wagering Requirements have been met.
26. You can withdraw funds in your Cash Balance at any time. However, upon withdrawal of some or all funds from your Cash Balance, you will forfeit any funds in your Bonus Balance which have not yet met the stated Wagering Requirements.
27. The Requirements are as follows:
    1. The Bonus amount needs to be wagered 25 time before any winnings can be withdrawn.
    2. Stakes on slot games only will contribute to the wagering requirements of an active bonus.
    3. If you have an active cash balance all wagers will be first taken from that balance followed by your bonus balance.
    4. When placing a wager that uses a combination of cash and Bonus funds, any winnings generated from that wager will be credited proportionately to your cash and Bonus balances.
    5. Not all games are included in this promotion and playing them will not contribute towards the promotion’s targets and/or wagering requirements click here to view the excluded games list.
    6. Some games will contribute a lower wagering percentage than others, as illustrated in the following table:

       Games	% Contributions
       Slots	100%

Cash Prize

28. One player to win the £50 cash prize daily.
29. The prize has been accepted; the cash will be allocated to the winners account accordingly.
30. Cash prize does not have a wagering requirement and playable on any games.

General terms and Conditions

31. Grosvenor Casinos reserves the right to withdraw or amend this offer at any time. This will be without prejudice to any customer who has already placed a qualifying bet.
32. Grosvenor Casinos reserves the right to take reasonable steps to verify any claim. If breach of these rules, or fraud is suspected, Grosvenor Casinos may refuse to process the claim.
33. Grosvenor Casinos reserves the right to remove bonus funds and associated winnings should gaming patterns indicating promotional abuse be identified. These include, but are not limited to; using promotional funds in conjunction with other players as part of syndicate play; manipulating game mechanics to circumvent wagering restrictions of bonus funds by switching games during bonus rounds or placing bets to delay the credit of winnings; “stashing” of bonus stage progression prior to completion of wagering; colluding with other players; taking advantage of game mechanic flaws; “Parking” cash funds in any product vertical or games to complete bonus wagering with minimal risk to cash funds.
34. This offer is not available to all Grosvenor customers. Customers who have been advised that they are not entitled to receive bonuses will not be able to participate in this promotion.
35. As part of our normal regulatory obligations, Grosvenor Casinos may at any point before, during or after the Promotion, ask for valid proof of identity, such as a passport to verify your identity, age and residency. If you are unable to produce such documents you will automatically be excluded from the Promotion and will forfeit any prizes that have already been allocated or awarded to you, without compensation. 
36. Customers whose accounts have been closed or suspended or who are found to have multiple accounts when a Promotion has ended will have their bonus/prize forfeited.
37. We may be required to place restrictions on your account as part of our regulatory obligations, this may affect your ability to take part in new promotions or offers. If you have already opted in or are wagering towards completion of a bonus, your ability to complete the bonus will not be affected by these restrictions
38. Grosvenor Casinos is the sole arbiter of this Promotion, and its decision is final and binding. No correspondence will be entered. 
39. All of our standard site terms and conditions are here.