Up to 100

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mystery drop

Terms & conditions

1. The Grosvenor Casinos “Lucky Ladies Charm Deluxe Free Spins” promotion (“the Promotion”) is only open to residents of England, Scotland and Wales who are aged 18 years or over at the time of entry.
2. The Promotion can be entered at the Website and commences at 01:00 on Monday 25^th May 2020 and ends at 00:59 on Monday 1^st June 2020 GMT (the “Promotional Period”).
3. In order to qualify, customers must opt in to the Promotion on the promotion’s page and stake at least £100 cash on the game Lucky Ladies Charm Deluxe to receive mystery number of Free Spins on the same game.
4. Customers with a Grosvenor One registered account must opt in to the Promotion on the promotion’s page and stake at least £75 cash on the game Lucky Ladies Charm Deluxe to receive mystery number of Free Spins on the same game.
5. Each eligible customer will receive a mystery number of Free Spins up to 100 Free Spins.
6. Free Spins will be awarded within one week following the end of the Promotional Period.
7. Free spins expire after 7 days from credit.
8. Free spins are available on the following game: Lucky Ladies Charm Deluxe.
9. Winnings from free spins are paid into the cash wallet.
10. Free Spins do not guarantee winnings.
11. Free Spins value is £0.20 per spin.
12. The allocation of the free spins is random and the prize is not determined by the amount staked during the Promotional Period.
13. This offer is not available to all Grosvenor customers. Customers who have been advised that they are not entitled to receive bonuses will not be able to participate in this promotion.
14. This Promotion is only available on the Website and therefore access to the internet is required to enter the Promotion and to claim a prize.
15. Play on 'free to play' games does not count towards this Promotion.
16. There is no cash or other alternative to the stated or awarded prizes in whole or in part. The prizes are not transferable.
17. This offer cannot be used in conjunction with any other GrosvenorCasinos.com offer. Should 2 or more promotions run at the same time, customers will have to fulfil the necessary requirement separately to take advantage of the additional promotion(s).
18. The Promoter reserves the right to amend or withdraw this Promotion or to amend these terms and conditions at any time and without notice.
19. The Promoter reserves the right to take reasonable steps to verify any claim. If breach of these rules, or fraud is suspected, the Promoter may refuse to process the claim.
20. Any abuse of the Promotion may lead to all bonus funds being withdrawn.
21. The Promoter reserves the right to void any entry if it suspects that the person participating in the Promotion is not eligible to do so.
22. Customers whose accounts have been closed or suspended or who are found to have multiple accounts when a Promotion has ended will have their bonus forfeited.
23. The Promoter is the sole arbiter of this Promotion and its decision is final and binding. No correspondence will be entered into.
24. This promotion is subject to the standard GrosvenorCasinos.com terms and conditions.
25. The Promoter may at any point before, during or after the Promotion, ask for valid proof of identity, such as a passport to verify your identity, age and residency. If you are unable to produce such documents you will automatically be excluded from the Promotion and will forfeit any prizes that have already been allocated or awarded to you, without compensation.
26. This Promotion is being run by Rank Digital Gaming (Alderney) Limited (Company Number 1480) whose registered office is at La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ. We can be contacted at support@grosvenorcasinos.com or 0800 083 1990 from within the UK or +44 8000831990 from outside the UK. If you need to send us something in the post, our customer services address is Grosvenor Casinos, TOR, Saint-Cloud Way, Maidenhead, SL6 8BN