HIGHER OR LOWER £500 FREEROLL

1. 1. These terms relate to the Grosvenor Casinos “Hi-Lo” promotion (“the Promotion”).
   2. This offer is not available in conjunction with any other offer.
   3. This Promotion is only available on the Website and therefore access to the internet is required
   to enter the Promotion and to claim a prize.
   4. The promotion will run from 00:00 UK time on Tuesday 25 March 2024 until further notice (the
   “Promotional Period”).
   Eligible players
   5. Eligible players must be:
   a. Aged 18 years or over at the time of entry
   b. A new or existing player with GrosvenorCasinos.com
   c. Able to view this promotion in the “Promos” section of their account
   Overall Mechanics
   6. Each Eligible Player is entitled to play Hi-Lo once per day during the Promotional Period.
   7. The game functions as below:
   a. Players will be presented with 3 cards facing down
   b. The player will need to guess if the following card is Higher or Lower
   c. The player will have the option to keep or change their first card.
   d. If the player guesses right all 3 cards, they will win a prize
   e. If the player doesn't guess right all 3 cards, they won’t win anything
   8. Players will have a chance to win one of the following prizes daily:
   a. Free Spins;
   b. Slot Bonus;
   c. Live Casino Bonus;
   d. Golden chips;
   e. Sports Free Bet;
   f. Weekly Poker Freeroll tickets;
   g. Cash;
   9. The outcome of the prizes is determined at random.
   10. There is no other alternative to the stated or awarded prizes in whole or in part.
   Claiming a prize
   11. Once won, prizes must be claimed in the Winning Pop-Up message by clicking “ACCEPT”, prizes
   are then allocated to your account accordingly.
   12. By clicking “ACCEPT” you acknowledge and agree that you are accepting the prize in accordance
   with the terms and conditions.
   13. All prize types must be claimed by 23:59 on the same day.
   
   Weekly Poker Freeroll ticket

1. IMPORTANT: To register for the Poker Free Roll you must create a Poker Alias by 14:00 on the day of the Freeroll tournament
2. The Poker Freeroll will take place on the following Tuesday at 20:00 UK Time.
3. The Poker Freeroll will have a £500 prize pool.
4. To be eligible for a part of the Poker Freeroll Prize pool you will need to register and play in the allocated free roll.
5. Customers will receive an official invitation and additional instructions via email by 5pm on the Monday before the Poker Freeroll is taking place.
6. Communication preferences can be updated at any time – changes take up to 24 hours to take affect
7. The maximum amount of entries customers can claim for the Poker Freeroll per week is 1 entry.
8. It is possible to receive more than 1 Poker Freeroll ticket in any 1-week period, where this occurs, an alternative prize will not be allocated.
9. Cash prizes in the poker tournament do not have a wagering requirement and playable on any games.

Weekly Poker Freeroll ticket Terms and Conditions

1. IMPORTANT: To register for the Poker Free Roll you must create a Poker Alias at least 12 hours prior to the start date/time of the Freeroll tournament
2. The Poker Freeroll will take place on the following Tuesday at 20:00 UK Time.
3. The Poker Freeroll will have a £500 prize pool.
4. To be eligible for a part of the Poker Freeroll Prize pool you will need to register and play in the allocated free roll.
5. Customers will receive an official invitation and additional instructions via email by Midday on the same day the Poker Freeroll is taking place.
6. Communication preferences can be updated at any time – changes take up to 24 hours to take effect.
7. The maximum amount of entries customers can claim for the Poker Freeroll per week is 1 entry.
8. It is possible to receive more than 1 Poker Freeroll ticket in any 1-week period, where this occurs, an alternative prize will not be allocated.

General terms and Conditions

1. Grosvenor Casinos reserves the right to withdraw or amend this offer at any time. This will be without prejudice to any customer who has already placed a qualifying bet.
2. Grosvenor Casinos reserves the right to take reasonable steps to verify any claim. If breach of these rules, or fraud is suspected, Grosvenor Casinos may refuse to process the claim.
3. Grosvenor Casinos reserves the right to remove bonus funds and associated winnings should gaming patterns indicating promotional abuse be identified. These include, but are not limited to; using promotional funds in conjunction with other players as part of syndicate play; manipulating game mechanics to circumvent wagering restrictions of bonus funds by switching games during bonus rounds or placing bets to delay the credit of winnings; “stashing” of bonus stage progression prior to completion of wagering; colluding with other players; taking advantage of game mechanic flaws; “Parking” cash funds in any product vertical or games to complete bonus wagering with minimal risk to cash funds.
4. This offer is not available to all Grosvenor customers. Customers who have been advised that they are not entitled to receive bonuses will not be able to participate in this promotion.
5. As part of our normal regulatory obligations, Grosvenor Casinos may at any point before, during or after the Promotion, ask for valid proof of identity, such as a passport to verify your identity, age and residency. If you are unable to produce such documents you will automatically be excluded from the Promotion and will forfeit any prizes that have already been allocated or awarded to you, without compensation. 
6. Customers whose accounts have been closed or suspended or who are found to have multiple accounts when a Promotion has ended will have their bonus/prize forfeited.
7. We may be required to place restrictions on your account as part of our regulatory obligations, this may affect your ability to take part in new promotions or offers. If you have already opted in or are wagering towards completion of a bonus, your ability to complete the bonus will not be affected by these restrictions
8. Grosvenor Casinos is the sole arbiter of this Promotion, and its decision is final and binding. No correspondence will be entered. 
9. All of our standard site terms and conditions are link here