MATCH THE PAIRS

TO WIN

FREE PRIZES

Terms & conditions

1. This Promotion is managed by Grosvenor Casino (“The Promoter”).
2. These terms relate to the Grosvenor Casinos “Beat The Timer” promotion (“the Promotion”).
3. This offer is not available in conjunction with any other offer.
4. This Promotion is only available on the Website and therefore access to the internet is required to enter the Promotion and to claim a prize.
5. By taking part in this promotion, you hereby agree to these specific promotional Terms and Conditions and to our standard terms and conditions.
6. The promotion will run from 11:00 UK time on Wednesday 12^th October 2022 until further notice (the “Promotional Period”).

Eligible players

7. Eligible players must be:
   1. Aged 18 years or over at the time of entry
   2. A new or existing player with GrosvenorCasinos.com
   3. Able to view this promotion in the “Promos” section of their account

Overall Mechanics

8. Each Eligible Player is entitled to beat the timer once per day during the Promotional Period
   1. In order to Beat the timer, eligible players must match all pairs before the timer ends.
9. Each Eligible Player will have a chance to win one of the following prizes daily:
   1. Casino Free Spins;
   2. Casino Bonus;
   3. Sports Free Bet;
   4. Weekly Poker Freeroll tickets;
   5. Gift cards – Red Letter Days;
   6. Prize Draw tickets

10. The outcome of the selection is determined at random.
11. There is no other alternative to the stated or awarded prizes in whole or in part.

Claiming a prize

12. Once won, prizes must be claimed in the Winning Pop-Up message by clicking “Accept Prize”, prizes are then allocated to your account accordingly.
13. By clicking “Accept Prize” you acknowledge and agree that you are accepting the prize in accordance with the terms and conditions.
14. All prize types must be claimed by 23:59 on the same day as spinning/winning.

All Prize Terms and Conditions

Casino Free Spins

15. Free Spins are only valid on the games listed in the winning message/Active Bonus section in each Eligible Player’s account.
16. The number of allocated Free Spins are listed in the winning message/Active Bonus section in each Eligible Player’s account.
17. Any funds won using the Free Spins (the “Winnings”) will be credited as cash.
18. To receive the Free Spins, customers must launch the game listed in the winning message.
19. Customers have 24 hours to click “claim” after launching the game.
20. After clicking "claim" customers will have 3 days to use their free spins before they expire.
21. Free Spins value is 0.10p per spin.
22. Free Spins do not guarantee winnings

Casino Bonus

23. Casino Bonus values may vary and are determined at random.
24. Prizes awarded as Casino Bonuses have wagering restrictions attached (as defined below).
25. The bonus will be available to claim in the “Bonuses” section of the Eligible Player’s account for 24 hours. Failure to claim the Casino Bonus will result in the bonus expiring.
26. You have 72 hours from the date the bonus is added to your account to fulfil any wagering requirements before the bonus expires and the remaining bonus balance is forfeited.
27. Once you have claimed this Bonus, you will only be permitted to withdraw any winnings contained in your Bonus Balance once the Wagering Requirements have been met.
28. You can withdraw funds in your Cash Balance at any time. However, upon withdrawal of some or all funds from your Cash Balance, you will forfeit any funds in your Bonus Balance which have not yet met the stated Wagering Requirements. For further information about your withdrawable funds and bonus balances, please see our General Terms & Conditions or alternatively speak to Customer Services on ‪0800 083 1990.
29. The Requirements are as follows:

1. The Bonus amount needs to be wagered 30 times before any winnings can be withdrawn.
2. Stakes on eligible games only will contribute to the wagering requirements of an active bonus.
3. If you have an active cash balance all wagers will be first taken from that balance followed by your bonus balance.
4. When placing a wager that uses a combination of cash and Bonus funds, any winnings generated from that wager will be credited proportionately to your cash and Bonus balances.
5. Not all games are included in this promotion and playing them will not contribute towards the promotion’s targets and/or wagering requirements click here to view the excluded games list.
6. Some games will contribute a lower wagering percentage than others, as illustrated in the following table:

*Game Shows: Crazy Time, Mega Ball, Lightning Dice, Monopoly Live, Gonzo’s Treasure Hunt, Deal or No Deal

**Note: Low risk bets on Roulette games: No minimal risk wagering, such as betting both Red and Black on Roulette, will contribute towards any part of a promotion, including Bonus wagering requirements or the accumulation of any points. Players deemed to be using minimal risk wagering tactics to redeem their Bonuses or cash prizes risk forfeiting their Bonuses, cash prizes and any subsequent winnings.

Sports Free Bet

30. The Free bet token can only be redeemed on Sport bets.
31. The Free bet token value is not included in bet returns.
32. The Free bet token must be used in its entirety in one bet transaction. It cannot be used to place a succession of smaller bets.
33. The Free bet token cannot be combined with ‘real money’ stakes.
34. The Free bet tokens expire 7 days after credit.
35. Customer bet limits may apply to Free Bet placement. This offer cannot be used in conjunction with any other offer.

Weekly Poker Freeroll ticket

36. IMPORTANT: To register for the Poker Free Roll you must create a Poker Alias at least 12 hours prior to the start date/time of the Freeroll tournament
37. The Poker Freeroll will take place on the following Monday at 20:00 UK Time.
38. The Poker Freeroll will have a £500 prize pool.
39. To be eligible for a part of the Poker Freeroll Prize pool you will need to register and play in the allocated free roll.
40. Customers will receive an official invitation and additional instructions via email by Midday on the same day the Poker Freeroll is taking place. 
41. Account preferences can be updated at any time – changes take up to 24 hours to take effect.
42. The maximum amount of entries customers can claim for the Poker Freeroll per week is 1 entry.
43. It is possible to receive more than 1 Poker Freeroll ticket in any 1-week period, where this occurs, an alternative prize will not be allocated.

Gift Cards

44. Red Letter Day – Gift cards worth £100. Gift cards winners will be personally notified.
45. The prizes are not transferable and will be valid for 12 months.
46. Red Letter Day – Gift cards are fully flexible and can be used to book any experience.
47. Further details can be found in Red Letter days.

Prize Draw tickets

48. The Prize Draw will take place on the first working day of the following week at Midday UK time.
49. The total number of prizes available each week is 1. This promotion does not guarantee a prize to all customers who meet the qualification criteria.
50. The Prize Draw prize is a Holiday to New York worth £3,000
51. The Holiday prize winner will be notified personally.
    1. Your communication preferences may need updating, please click here to update now
    2. Account preferences can be updated at any time – changes take up to 24 hours to take effect.

52. The crediting of the prizes will take place within 72 hours following the end of the prize draw.
53. The Promoter will strive to credit the promotional bonuses in a timely manner, however, should any difficulty occur – technical or otherwise, the Promoter may delay or postpone the accreditation.

General terms and Conditions

54. The Promoter reserves the right to withdraw or amend this offer at any time. This will be without prejudice to any customer who has already placed a qualifying bet.
55. The Promoter reserves the right to take reasonable steps to verify any claim. If breach of these rules, or fraud is suspected, the Promoter may refuse to process the claim.
56. Any abuse of the Promotion may lead to all bonus funds being withdrawn.
57. This offer is not available to all Grosvenor customers. Customers who have been advised that they are not entitled to receive bonuses will not be able to participate in this promotion.
58. The Promoter reserves the right to void any entry if it suspects that the person participating in the Promotion is not eligible to do so.
59. Customers whose accounts have been closed or suspended or who are found to have multiple accounts when a Promotion has ended will have their bonus forfeited.
60. The Promoter is the sole arbiter of this Promotion and its decision is final and binding. No correspondence will be entered.
61. As part of our normal regulatory obligations, the Promoter may at any point before, during or after the Promotion, ask for valid proof of identity, such as a passport to verify your identity, age and residency. If you are unable to produce such documents you will automatically be excluded from the Promotion and will forfeit any prizes that have already been allocated or awarded to you, without compensation. In case the Promotion gets cancelled or amended, this is without prejudice to the customer.
62. We can be contacted at support@grosvenorcasinos.com or 0800 083 1990 from within the UK or +44 8000831990 from outside the UK. If you need to send us something in the post, our customer services address is Grosvenor Casinos, TOR, Saint-Cloud Way, Maidenhead, SL6 8BN.