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Terms and Conditions

1. This promotion is valid only to customers of www.grosvenorcasinos.com who have directly received the offer by email.
2. This Promotion is available from Friday 25th June 2021 until 23:59 Friday 2nd July 2021.
3. To be eligible for this promotion, customers must enter the bonus code GOLD in the ‘Bonuses’ section in your account and deposit a minimum of £20 during the promotional period to receive 20 Free Spins on Gonzo’s Quest.
4. Free Spins value is 0.20p per spin
5. Winnings from free spins are paid into the cash wallet.
6. Once free spins are awarded, free spins will be used before any cash or bonus.
7. Free Spins do not guarantee winnings.
8. Free Spins expire 3 days after credit.
9. This Promotion is only available on the Website and therefore access to the internet is required to enter the Promotion and to claim a prize
10. There is no cash or other alternative to the stated or awarded prizes in whole or in part. The prizes are not transferable.
11. This offer cannot be used in conjunction with any other GrosvenorCasinos.com offer. Should 2 or more promotions run at the same time, customers will have to fulfil the necessary requirement separately to take advantage of the additional promotion(s).
12. The Promoter reserves the right to amend or withdraw this Promotion or to amend these terms and conditions at any time and without notice.
13. The Promoter reserves the right to take reasonable steps to verify any claim. If breach of these rules, or fraud is suspected, the Promoter may refuse to process the claim.
14. Any abuse of the Promotion may lead to all bonus funds being withdrawn.
15. This offer is not available to all Grosvenor customers. Customers who have been advised that they are not entitled to receive bonuses will not be able to participate in this promotion.
16. The Promoter reserves the right to void any entry if it suspects that the person participating in the Promotion is not eligible to do so.
17. Customers whose accounts have been closed or suspended or who are found to have multiple accounts when a Promotion has ended will have their bonus forfeited.
18. The Promoter is the sole arbiter of this Promotion and its decision is final and binding. No correspondence will be entered into.
19. This promotion is subject to the standard GrosvenorCasinos.com terms and conditions.
20. The Promoter may at any point before, during or after the Promotion, ask for valid proof of identity, such as a passport to verify your identity, age and residency. If you are unable to produce such documents you will automatically be excluded from the Promotion and will forfeit any prizes that have already been allocated or awarded to you, without compensation.
21. This Promotion is being run by Rank Digital Gaming (Alderney) Limited (Company Number 1480) whose registered office is at La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ. We can be contacted at support@grosvenorcasinos.com or 0800 083 1990 from within the UK or +44 8000831990 from outside the UK. If you need to send us something in the post, our customer services address is Grosvenor Casinos, TOR, Saint-Cloud Way, Maidenhead, SL6 8BN