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Terms & conditions

May Prize Draw Terms and Conditions

1. This stamp card is part of May Prize Draw promotion and is only considered valid once completed with the customer’s name and membership number on the day of issue and can only be used by the named customer. Any illegible cards or card that show signs of tampering will be considered invalid.
2. Between 06:00 on 16/05/2022 and 21:00 on 05/06/2022 inclusive (“Promotional Period”) the holder of this card can collect one stamp per day for their first visit of each gaming day to any Grosvenor Casino (Excludes Park Tower). Each customer is entitled to one stamp per 24-hour period only, regardless of how many times the customer exits and returns within the 24-hour period in question.
3. Customers are restricted to only one stamp card per venue per week
4. Customers will receive a promotional free bet on their 3rd visit of each promotional week.
5. Valid stamp cards can be exchanged at Cash Desk for Promotional free bets. Promotional free bets will be in the form of a non-cashable voucher.
6. Promotional free bets cannot be cashed out and must be played through or forfeited.
7. Promotional vouchers have a validity of 72 hours before becoming void
8. Customers are only permitted to receive one stamp card regardless of how many Grosvenor Casinos they visit.
9. It is the customer’s responsibility to ensure that the stamp card is stamped.
10. There will be no back dating, the stamp card must be presented at the time of entry to the casino on the relevant day to claim a stamp, and voucher if relevant.
11. There is no cash or other alternative to the stated or awarded prizes in whole or in part. The prizes are not transferable.
12. Customers may claim one prize draw ticket on completion of three visits.
13. Customers may claim one additional prize draw tickets per week on completion of any and each of the following:

• Purchase of a “Main Meal”
• Purchase of a “£10 Match Play” voucher for use on Electronic Products
• Confirmation of play on grosvenorcasinos.com (casinorialto.com or thevic.com for those clubs)"

14. Customers may qualify for additional tickets at any time but can only be claimed on completion of 3 or more visits
15. The Main Meal is at management discretion and does not include items from the starters, desserts, snacks or sandwich sections of the menu
16. On purchasing the Main Meal, the customer should present their stamp card to their server to receive the qualifying stamp on their card.
17. To claim the £10 Match Play offer, customers must hand their stamp card to the Cashier
18. The £10 Match Play offer is only valid once per customer per week with a valid stamp card
19. Customers are required to deposit a minimum of £10 to receive the additional credit of £10.
20. The combined value of £20 will be exchanged for a “Promotional Voucher”.
21. The full value of the “Promotional Voucher” must be played through.
22. To qualify for the “Play Online” additional prize draw ticket, customer must be able to show, on their own device, to a member of management or cashier, their play history on grosvenorcasios.com
23. Once confirmed that play has been recorded within the week, customer will receive the qualifying stamp.
24. The prize draw will close at 9pm on the 5^th June 2022 and no entries will be accepted beyond this time.
25. Where a casino has chosen to do additional prizes, these will be drawn at 9pm and all tickets returned to the draw for the National prize Draw
26. The National Prize Draw will take place on Sunday 5th June at 10pm  
27. An hour prior to the National Prize Draw the winning casinos will be randomly selected from a list of the participating casinos. Casinos will be notified 15 minutes prior to the main draw which casino will be drawing for the star prize. 
28. Once the winning casino is selected, the club management will be asked to complete a final prize draw from all qualifying customers in attendance
29. The winner must be present at the time of each individual draw to be eligible and make themselves known to management.  If the customer is not present, the prize draw entry will be invalid and another ticket draw to determine the winner. 
30. The prize draw winner will be entitled to either

A:  £10,000 in holiday vouchers to be used towards the purchase   -these are subject to the terms and conditions of the Virgin Gift Card Scheme which can be found at: https://www.thevirgingiftcard.co.uk/terms-and-conditions/

B: £5000 cash

31. Each stamp card is offered subject to availability, legal restrictions and at the discretion of management and is available to over 18s only.
32. Photocopied, altered, or defaced cards and/or stamps will not be accepted. We may treat as void any card you present if we have reasonable grounds to suspect that you are in breach of these terms and conditions or your participation is fraudulent, unlawful or you have otherwise engaged in behaviour which is contrary to the spirit of the rules or the intention of this promotion.
33. Any form of betting not in the spirit of the promotion, where players seek to convert the non-cashable element of the reward, such as playing opposing Even Chance bets or similar, are not permitted.
34. Use of the stamp card implies acceptance of these terms and conditions.
35. The Promoter is the sole arbiter of this promotion, and its decision is final and binding. No correspondence will be entered into.
36. The Promoter reserves the right to alter or withdraw the promotion at any time and without notice.
37. This promotion is also subject to Grosvenor Casinos General Terms and Conditions.

Promoter: Grosvenor Casinos Limited, Grosvenor Casinos (GC) Limited, TOR, Saint-Cloud Way, Maidenhead, Berkshire SL6 8BN