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Terms & Conditions

1. This Promotion is valid only to customers of grosvenorcasinos.com who have directly received the offer.
2. The Promotion is available for 7 days on receipt of qualifying communications.
3. To be eligible for this Promotion, customers must choose between 2 bonuses on the promotions page and make the choice by claiming one of them.
4. Customers can choose between 15 Free Spins and £10 Live Casino bonus.
5. By claiming one of the Promotions, the other one will become automatically invalid.
6. Free Spins are available on the game Lucky Lady’s Charm Deluxe.
7. Free Spins value is £0.20 per spin.
8. Free spins will expire 7 days after credit.
9. Winnings from free spins are paid into the cash wallet.
10. Free Spins do not guarantee winnings.
11. Live Casino bonus will be credited as a non-withdrawable bonus with five times (5x) wager requirements.
12. Customers have 7 days from the date the Live Casino bonus is added to their account to fulfil any wagering requirements before the bonus expires and the remaining bonus balance is forfeited.
13. Cash stakes on eligible games* will contribute to the wagering requirements of an active bonus.

14. *Eligible games vary from bonus to bonus however a list of eligible games can be found in the terms and conditions of each bonus.

15. The following games are excluded from qualification to this promotion: American Roulette, Caribbean Stud Poker, Deal or No Deal, Monopoly Live, Super Sic Bo, Texas Hold'em Bonus Poker, Ultimate Texas Hold'em, VIP Live Roulette, Classic Roulette, Automatic Roulette, Silver Roulette, Black Gold Blackjack.
16. If you have an active cash balance all wagers will be first taken from that balance followed by your bonus balance.
17. When placing a wager that uses a combination of cash and Bonus funds, any winnings generated from that wager will be credited proportionately to your cash and Bonus balances.
18. Once you have claimed this Bonus, you will only be permitted to withdraw any winnings contained in your Bonus Balance once the Wagering Requirements have been met.
19. You can withdraw funds in your Cash Balance at any time. However, upon withdrawal of some or all funds from your Cash Balance, you will forfeit any funds in your Bonus Balance which have not yet met the stated Wagering Requirements.
20. For further information about your withdrawable funds and bonus balances, please see our General Terms & Conditions or alternatively speak to Customer Services on ‪0800 083 1990.
21. This offer is not available to all Grosvenor customers. Customers who have been advised that they are not entitled to receive bonuses will not be able to participate in this promotion.
22. This Promotion is only available on the Website and therefore access to the internet is required to enter the Promotion and to claim a prize.
23. There is no cash or other alternative to the stated or awarded prizes in whole or in part. The prizes are not transferable.
24. The Promoter reserves the right to amend or withdraw this Promotion or to amend these terms and conditions at any time and without notice.
25. The Promoter is the sole arbiter of this Promotion and its decision is final and binding. No correspondence will be entered into.
26. This promotion is subject to the standard GrosvenorCasinos.com terms and conditions.
27. This Promotion is being run by Rank Digital Gaming (Alderney) Limited (Company Number 1480) whose registered office is at La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ. We can be contacted at support@grosvenorcasinos.com or 0800 083 1990 from within the UK or +44 8000831990 from outside the UK. If you need to send us something in the post, our customer services address is Grosvenor Casinos, TOR, Saint-Cloud Way, Maidenhead, SL6 8BN