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Terms & conditions

1. The Grosvenor Casinos “The Prize Hub” promotion (“the Promotion”) is only open to residents of England, Scotland and Wales who are aged 18 years or over at the time of entry and is valid only to customers of Grosvenorcasinos.com who can view it in their account.
2. The Promotion can be entered at the Website and commences at 00:00 UK time on Monday 4^th April 2022 and ends at 23:59 UK time on Sunday 1^st May 2022 (the “Promotional Period”).
3. In order to take part into the promotion, customers must opt into the Promotion on the promotion’s page once during the promotional period. Deposit a minimum of £50 and stake a minimum of £50 cash on any game, on any day during the promotional period, to be entered into the following day’s prize draw, up to 100 entries.

For example: deposit and stake £50 on Monday, get an entry into the Tuesday’s draw.

4. Tickets will be allotted as follows:
   • Deposit and stake £50 = 1 Ticket
   • Deposit and stake £100 = 5 Ticket​
   • Deposit and stake £200 = 10 Ticket

Multiples of £200 = 10 extra tickets up to a max of 100 tickets (E.g., Deposit and stake £300 = 10 Tickets).

5. Promotion qualification is based on cash stakes only. Bonus funds do not count towards qualification.
6. Customers can take part into this promotion daily. All qualifying players are guaranteed a prize.
7. The deposit and staking qualification requirements must be met between 00:00 – 23:59 UK time on any promotional day.
8. Only one prize will be allocated per customer per day.
9. The accreditation of the daily bonuses will take place the following working day.
10. The Promoter will strive to credit the promotional amounts in a timely manner, however, should any difficulty occur – technical or otherwise, the Promoter may delay or postpone the accreditation up to 72h.
11. Pay-out table for the Daily Prize Draw

11. Boosted days:

• Entries will be doubled on: 4^th, 6^th, 12^th, 14^th, 15^th, 16^th, 17^th, 20^th, 27^th April
• Customers will be credited 2x on: 5^th, 7^th, 13^th, 15^th, 16^th, 17^th, 18^th, 21^st, 28^th April​
  

12. Pay-out table for the Boost Days Prize Draw:

13. For every amount deposited and staked on boost days, customers will gain double entries into the prize draw, up to 100 entries.

For example: Deposit and stake £100 = 10 Tickets

14. Additionally, customers who will qualify for 3 or more daily draws from Monday until Sunday on any promotional week will gain an entry into the weekly prize draw:

• 3 Daily draws – 325 X Silver Shop Vouchers
• 4+ Daily draws – 85 X Gold Shop Vouchers
  

15. Weekly Prize draws and accreditation of the Shop Vouchers will take place on 11^th, 18^th, 25^th April and 2^nd May.
    
16. Pay-out tables for the weekly Prize Draws:

17. Only one shop voucher can be won per customer per week:
    • 325 customers will win Silver shop vouchers worth from £20 to £100 each week.
    • 85 Customers will win Gold shop vouchers worth from £100 to £500 each week.
18. Winners of Shop Vouchers will be communicated via Email. Winners are required to follow steps as provided on the communications to claim their winning vouchers.
    • Example 1x £20 Prize Hub Grosvenor Shop Voucher X1 multiplier will result in 1 Shop Voucher being won.
19. There is no cash or other alternative to the stated or awarded prizes in whole or in part. The prizes are not transferable - Winners can choose from a selection of items within the Prize Hub Shop.
20. Vouchers will be valid & claimable anytime from the date communicated until May 15^th Further details can be found in the Prize Hub Shop.
21. All the bonuses will be credited with thirty times (30x) wager requirements.
22. Customers have 3 days from the date the bonus is added to their account to fulfil any wagering requirements before the bonus expires and the remaining bonus balance is forfeited.
23. Cash stakes on eligible games* will contribute to the wagering requirements of an active bonus.
24. *Eligible games vary from bonus to bonus however a list of eligible games can be found in the terms and conditions of each bonus. If you have an active cash balance all wagers will be first taken from that balance followed by your bonus balance.
25. Bonus cannot be spent on any of the following game: Bruce Lee, Dead or Alive II, Extra Chilli, Fairytale Legends: Hansel and Gretel, Fortunes Of Sparta, Gong Xi Fa Cai, Gonzo's Quest, Guns N' Roses, Immortal Romance, Jungle Spirit: Call of the Wild, Lucky Leprechaun, Medusa Megaways, Raging Rhino, Scarab, Spirit of the Valkyrie, Super Monopoly Money, Temple of Treasures Megaways, Thunderstruck II, Vikings Go Berzerk, Vikings Go To Hell, White Rabbit, Cash Eruption, All Baccarat & Craps game variations, Football Studio and Dragon Tiger, American Roulette, Caribbean Stud Poker, Deal or No Deal, Super Sic Bo, Texas Hold'em Bonus Poker, Ultimate Texas Hold'em, VIP Live Roulette, Classic Roulette, Automatic Roulette, Silver Roulette, Black Gold Blackjack, 9 Masks of Fire, 9 Pots of Gold, Agent Jane Blonde, Ariana, Avalon, Bonanza, Book of Oz, Book of Oz Lock n Spin, Break Da Bank Again Respin, Burning Desire, Chocolates, Fortunium, Golden Yak, Immortal Romance, Lucky Leprechaun, Mega Moolah, Moby Dick, Roman Power, Silver Lioness 4x, Thunderstruck, Thunderstruck II, Volatile Slot, Who Wants to be a Millionaire Megaways, Wicked Tales: Dark Red, Adventures of Doubloon Island, Noble Sky, RouletteX2, European Roulette (Switch), RouletteX5, Atlantic City Blackjack (Switch), Sic Bo, Classic Blackjack Gold, any Jackpot game.
26. Wagering contributions will differ depending on the game played. Please see details below:

**Game Shows: Crazy Time, Mega Ball, Lightning Dice, Monopoly Live, Gonzo’s Treasure Hunt, Deal or No Deal      

***Low risk bets on Roulette games: No minimal risk wagering, such as betting both Red and Black on Roulette, will contribute towards any part of a promotion, including Bonus wagering requirements or the accumulation of any points. Players deemed to be using minimal risk wagering tactics to redeem their Bonuses or cash prizes risk forfeiting their Bonuses, cash prizes and any subsequent winnings.    

27. This offer is not available to all Grosvenor customers. Customers who have been advised that they are not entitled to receive bonuses will not be able to participate in this promotion.
28. This Promotion is only available on the Website and therefore access to the internet is required to enter the Promotion and to claim a prize
29. This offer cannot be used in conjunction with any other GrosvenorCasinos.com offer. Should 2 or more promotions run at the same time, customers will have to fulfil the necessary requirement separately to take advantage of the additional promotion(s).
30. The Promoter reserves the right to amend or withdraw this Promotion or to amend these terms and conditions at any time and without notice.
31. The Promoter reserves the right to take reasonable steps to verify any claim. If breach of these rules, or fraud is suspected, the Promoter may refuse to process the claim.
32. Any abuse of the Promotion may lead to all bonus funds being withdrawn.
33. The Promoter reserves the right to void any entry if it suspects that the person participating in the Promotion is not eligible to do so.
34. Customers whose accounts have been closed or suspended or who are found to have multiple accounts when a Promotion has ended will have their bonus forfeited.
35. The Promoter is the sole arbiter of this Promotion, and its decision is final and binding. No correspondence will be entered into.
36. This promotion is subject to the standard GrosvenorCasinos.com terms and conditions.
37. The Promoter may at any point before, during or after the Promotion, ask for valid proof of identity, such as a passport to verify your identity, age and residency. If you are unable to produce such documents you will automatically be excluded from the Promotion and will forfeit any prizes that have already been allocated or awarded to you, without compensation.
38. This Promotion is being run by Rank Digital Gaming (Alderney) Limited (Company Number 1480) whose registered office is at La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ. We can be contacted at support@grosvenorcasinos.com or 0800 083 1990 from within the UK or +44 8000831990 from outside the UK. If you need to send us something in the post, our customer services address is Grosvenor Casinos, TOR, Saint-Cloud Way, Maidenhead, SL6 8BN