Terms & conditions

1. This promotion is valid only to customers of grosvenorcasinos.com who have directly received the offer by email.
2. The Promotion can be entered at the Website and is valid from receipt of this email until 23:59 GMT on Sunday 22nd September 2019 (the “Promotional Period”).
3. In order to qualify, customers must log onto Grosvenorcasinos.com, opt in to the Promotion, launch any Casino game and then stake £200 cash to receive 60 seconds of Free Spins to use on the game Well of Wishes.

1. After completing the stake requirements customers will instantly receive 60 seconds of Free Spins and have 7 days to use them, after which they will expire.
2. Customers have 12 hours to click “claim” after launching the game.
3. After clicking claim customers then have 7 days to use the Free Spins.
4. Once customers claim the offer and click spin they will have 60 seconds of Free Spins.
5. If not used within 60 seconds after the first spin then the Free Spins will expire.
6. Free Spins are only available on the game Well of Wishes.
7. Winnings from Free Spins are paid into the cash wallet.
8. Free Spins value is £0.40 per spin.
9. Free Spins do not guarantee winnings.

1. Promotion qualification is based on cash stakes only. Bonus funds do not count towards qualification.
2. In the event the offer expires without customer completing full staking requirement(s), no partial Free Spins award will be given.

1. This Promotion is only available on the Website and therefore access to the internet is required to enter the Promotion and to claim a prize
2. Play on 'free to play' games does not count towards this Promotion.
3. Games on Poker Games, side games on the Grosvenor Poker client or Sportsbook bets do not count towards this Promotion.
4. There is no cash or other alternative to the stated or awarded prizes in whole or in part. The prizes are not transferable.
5. This offer cannot be used in conjunction with any other GrosvenorCasinos.com offer. Should 2 or more promotions run at the same time, customers will have to fulfil the necessary requirement separately to take advantage of the additional promotion(s).
6. The Promoter reserves the right to amend or withdraw this Promotion or to amend these terms and conditions at any time and without notice.
7. The Promoter reserves the right to take reasonable steps to verify any claim. If breach of these rules, or fraud is suspected, the Promoter may refuse to process the claim.
8. Any abuse of the Promotion may lead to all bonus funds being withdrawn.
9. This offer is not available to all Grosvenor customers. Customers who have been advised that they are not entitled to receive bonuses will not be able to participate in this promotion.
10. The Promoter reserves the right to void any entry if it suspects that the person participating in the Promotion is not eligible to do so.
11. Customers whose accounts have been closed or suspended or who are found to have multiple accounts when a Promotion has ended will have their bonus forfeited.
12. The Promoter is the sole arbiter of this Promotion and its decision is final and binding. No correspondence will be entered into.
13. This promotion is subject to the standard GrosvenorCasinos.com terms and conditions.
14. The Promoter may at any point before, during or after the Promotion, ask for valid proof of identity, such as a passport to verify your identity, age and residency. If you are unable to produce such documents you will automatically be excluded from the Promotion and will forfeit any prizes that have already been allocated or awarded to you, without compensation.
15. This Promotion is being run by Rank Digital Gaming (Alderney) Limited (Company Number 1480) whose registered office is at La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ. We can be contacted at support@grosvenorcasinos.com or 0800 083 1990 from within the UK or +44 8000831990 from outside the UK. If you need to send us something in the post, our customer services address is Grosvenor Casinos, PO Box 4933, Maidenhead, SL60 1WL