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Terms & conditions

1. This Promotion is managed by Grosvenor Casino (“The Promoter”).
2. These terms relate to the Grosvenor “2^nd Deposit Offer” promotion (“the Promotion”).
3. This offer is not available in conjunction with any other offer.
4. This Promotion is only available on the Website and therefore access to the internet is required to enter the Promotion and to claim a prize.
5. By taking part in this promotion, you hereby agree to these specific promotional Terms and Conditions and to our standard GrosvenorCasinos.com terms and conditions.
6. The promotion will run from 17 February 2023 at 00:00 UK time until 23.59 11 November 2023.  (the “Promotional Period”).

Eligible Player 

7. Eligible players must be:

1. Aged 18 years or over at the time of entry
2. A new or existing player with grosvenorcasinos.com
3. Able to view this promotion in the “Promos” section of their account

Promotion Mechanics 

8. To take part in this promotion players must opt-in on the promotional page and stake a minimum of £100 on any games* to get a £25 Live Casino bonus.
   * Not all games are included in this promotion and playing them will not contribute towards the promotion’s targets and/or wagering requirements click here * to view the excluded games list
9. Qualification is based on cash stakes only. Bonus funds do not count towards qualification.
10. Live casino bonus will be credited immediately after the minimum stake requirements has been met.
11. The Promoter will strive to credit the promotional bonuses in a timely manner, however, should any difficulty occur technical or otherwise, the Promoter may delay or postpone the accreditation.
12. Only one prize will be allocated per customer.

Live Casino Bonus

13. Bonus is playable on live casino games.
14. The amount of bonus awarded is £25 Live Casino bonus.
15. Once the bonus has been credited, customers will have 7 days to use their bonus before they expire
16. The live Casino Bonus will come with a wagering requirement of 30 times.
17. The Requirements are as follows:

1. Stakes on eligible games only will contribute to the wagering requirements of an active bonus.
2. If you have an active cash balance all wagers will be first taken from that balance followed by your bonus balance.
3. When placing a wager that uses a combination of cash and Bonus funds, any winnings generated from that wager will be credited proportionately to your cash and Bonus balances.
4. Not all games are included in this promotion and playing them will not contribute towards the promotion’s targets and/or wagering requirements click here to view the excluded games list.
5. Some games will contribute a lower wagering percentage than others, as illustrated in the following table:

*Game Shows: Crazy Time, Mega Ball, Lightning Dice, Monopoly Live, Gonzo’s Treasure Hunt, Deal or No Deal

**Note: Low risk bets on Roulette games: No minimal risk wagering, such as betting both Red and Black on Roulette, will contribute towards any part of a promotion, including Bonus wagering requirements or the accumulation of any points. Players deemed to be using minimal risk wagering tactics to redeem their Bonuses or cash prizes risk forfeiting their Bonuses, cash prizes and any subsequent winnings.

18. A live casino bonus does not guarantee winnings.

General Terms and Conditions 

19. The Promoter reserves the right to withdraw or amend this offer at any time. This will be without prejudice to any customer who has already placed a qualifying bet.
20. The Promoter reserves the right to take reasonable steps to verify any claim. If breach of these rules, or fraud is suspected, the Promoter may refuse to process the claim.
21. Grosvenor Casinos reserves the right to remove bonus funds and associated winnings should gaming patterns indicating promotional abuse be identified. These include but are not limited to; using promotional funds in conjunction with other players as part of syndicate play; manipulating game mechanics to circumvent wagering restrictions of bonus funds by switching games during bonus rounds or placing bets to delay the credit of winnings; “stashing” of bonus stage progression prior to completion of wagering; colluding with other players; taking advantage of game mechanic flaws.
22. This offer is not available to all Grosvenor customers. Customers who have been advised that they are not entitled to receive bonuses will not be able to participate in this promotion.
23. The Promoter reserves the right to void any entry if it suspects that the person participating in the Promotion is not eligible to do so.
24. Customers whose accounts have been closed or suspended or who are found to have multiple accounts when a Promotion has ended will have their bonus forfeited.
25. The Promoter is the sole arbiter of this Promotion, and its decision is final and binding. No correspondence will be entered into.
26. As part of our normal regulatory obligations, the Promoter may at any point before, during or after the Promotion, ask for valid proof of identity, such as a passport to verify your identity, age and residency. If you are unable to produce such documents you will automatically be excluded from the Promotion and will forfeit any prizes that have already been allocated or awarded to you, without compensation. In case the Promotion gets cancelled or amended, this is without prejudice to the customer.