Our Wheel of Wins – Free Spins Edition has been such a success that we’re keeping it for a little longer. So, get spinning every day for FREE for a chance to win up to 1,000 free spins.


General Terms and Conditions

  1. The Grosvenor Casinos “Wheel of Wins” promotion (“the Promotion”) is only open to residents of England, Scotland and Wales who are aged 18 years or over at the time of entry. New customers will have only access to the wheel on the week following their week of registration.
  2. The Promotion is valid from Monday 27th September 2021 until further notice. (the “Promotional Period”).
  3. To be eligible for this Promotion, customers must login every day, every week during the Promotional Period, to receive a daily spin the Wheel of Wins.
  4. By agreeing to these terms and conditions, you acknowledge that the prize wheel is a game of chance and that winning a prize is not guaranteed.
  5. We are also offering special Boosted Days on the 15h,16th and 17th and 29th, 30th and 31st of October. On a boosted day every spin will have a prize.
  6. Prizes available on the wheel are Free Spins on Different Games. Individual Prize Terms and Conditions can be found on the winning messages.
  7. For further information about your withdrawable funds and bonus balances, please see our General Terms & Conditions or alternatively speak to Customer Services on ‪0800 083 1990.
  8. All Free Spins should be claimed by 23:59 on the day and then have 24 hour expiry once claimed.
  9. The prize segments on the win wheel image asset are for illustration purposes and don’t represent the chances of winning each prize.
  10. There is no other alternative to the stated or awarded prizes in whole or in part.
  11. This offer is not available to all Grosvenor customers. Customers who have been advised that they are not entitled to receive bonuses will not be able to participate in this Promotion.
  12. This Promotion is only available on www.grosvenorcasinos.com (“the Website”) and therefore access to the internet is required to enter the Promotion and to claim a prize. The Promoter does not guarantee continuous uninterrupted or secure access to the Website.
  13. Games on Poker Games or side games on the Grosvenor Poker client do not count towards this Promotion.
  14. Play on 'free to play' games does not count towards this Promotion.
  15. This Promotion cannot be used in conjunction with any other GrosvenorCasinos.com offer. Should 2 or more promotions run at the same time, customers will have to fulfil the necessary requirement separately to take advantage of the additional promotion(s).
  16. The Promoter reserves the right to amend or withdraw this Promotion or to amend these terms and conditions at any time and without notice.
  17. The Promoter reserves the right to take reasonable steps to verify any claim. If breach of these rules, or fraud is suspected, the Promoter may refuse to process the claim.
  18. Any abuse of the Promotion may lead to all bonus funds being withdrawn.
  19. The Promoter reserves the right to void any entry if it suspects that the person participating in the Promotion is not eligible to do so.
  20. Customers whose accounts have been closed or suspended or who are found to have multiple accounts when a Promotion has ended will have their bonus forfeited.
  21. By participating in this Promotion you agree to a) being contacted by the Promoter in relation to the Promotion and b) the Promoter making available details of the win and the winner’s name and county of residence. If you win and do not want your name and county of residence made available, please advise the Promoter.
  22. The Promoter is the sole arbiter of this Promotion and its decision is final and binding. No correspondence will be entered into.
  23. This promotion is subject to the standard GrosvenorCasinos.com terms and conditions which can be found here: https://www.grosvenorcasinos.com/static/termsandconditions.
  24. The Promoter may at any point before, during or after the Promotion, ask for valid proof of identity, such as a passport to verify your identity, age and residency. If you are unable to produce such documents you will automatically be excluded from the Promotion and will forfeit any prizes that have already been allocated or awarded to you, without compensation.
  25. This Promotion is run by Rank Digital Gaming (Alderney) Limited (Company Number 1480) whose registered office is at La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ. We can be contacted at support@grosvenorcasinos.com or 0800 083 1990 from within the UK or +44 8000831990 from outside the UK. If you need to send us something in the post, our customer services address is Grosvenor Casinos, TOR, Saint-Cloud Way, Maidenhead, SL6 8BN