Winner’s Box

Welcome to the Winner’s Box. Choose a box to open and reveal a guaranteed prize, including free spins and brilliant Bonuses.

Winner’s Box


  1. This Promotion is managed by Grosvenor Casino (“The Promoter”).
  2. These terms relate to the Grosvenor Casino “Winner's Box” promotion (“the Promotion”).
  3. This offer is not available in conjunction with any other offer.
  4. This Promotion is only available on the Website and therefore access to the internet is required to enter the Promotion and to claim a prize.
  5. By taking part in this promotion, you hereby agree to these specific promotional Terms and Conditions and to our standard terms and conditions.
  6. The promotion will run from 00:00 UK time on Thursday 4th July 2022 until further notice (the “Promotional Period”).


Eligible Players

  1. Eligible players must be:
    1. Aged 18 years or over at the time of entry
    2. A new or existing player with
    3. Able to view this promotion in the “Promos” section of their account


Winner’s Box Mechanic

  1. Each Eligible Player is entitled to pick one Winner’s box on Friday during the Promotional Period.
  2. Each Eligible Player will have a chance to win one of the following prizes daily:
    1. Casino Mega Spins;
    2. Casino all game bonus;
    3. Stake and Get Mega Spins;
    4. Stake and Get all game bonus;
  3. The outcome of the selection is determined at random.
  4. 100% of the selection will have a prize.
  5. There is no other alternative to the stated or awarded prizes in whole or in part.
  6. Prizes must be claimed in the Winning Message Pop Up by clicking “Accept Prize”, prizes are then allocated to your account accordingly.
  7. By clicking “Accept Prize” you acknowledge and agree that you are accepting the prize in accordance with the terms and conditions.
  8. All prize types must be claimed by 23:59 on the same day as spinning/winning.


Casino Mega Spins

  1. Mega Spins are only valid on the games listed in the winning message/Active Bonus section in each Eligible Player’s account.
  2. The number of allocated Mega Spins are listed in the winning message/Active Bonus section in each Eligible Player’s account.
  3. Any funds won using the Mega Spins (the “Winnings”) will be credited as cash.
  4. To receive the Mega Spins, customers must launch the game listed in the winning message.
  5. Customers have 24 hours to click “claim” after launching the game.
  6. After clicking "claim" customers will have 3 days to use their free spins before they expire.
  7. Mega Spins value is £1 per spin.
  8. Mega Spins do not guarantee winnings


All Casino Bonus

  1. Prizes awarded as Casino Bonuses have wagering restrictions (“Requirements”) attached (as defined below).
  2. The bonus will be available to claim in the “Bonuses” section of the Eligible Player’s account for 24 hours. Failure to claim the Casino Bonus will result in the bonus expiring.
  3. You have 72 hours from the date the bonus is added to your account to fulfil any wagering requirements before the bonus expires and the remaining bonus balance is forfeited.
  4. Once you have claimed this Bonus, you will only be permitted to withdraw any winnings contained in your Bonus Balance once the Wagering Requirements have been met.
  5. You can withdraw funds in your Cash Balance at any time. However, upon withdrawal of some or all funds from your Cash Balance, you will forfeit any funds in your Bonus Balance which have not yet met the stated Wagering Requirements.
  6. For further information about your withdrawable funds and bonus balances, please see our General Terms & Conditions or alternatively speak to Customer Services on ‪0800 083 1990.
  7. The Requirements are as follows:
  • The Bonus amount needs to be wagered 30 times before any winnings can be withdrawn.
  • Stakes on eligible games only will contribute to the wagering requirements of an active bonus.
  • If you have an active cash balance all wagers will be first taken from that balance followed by your bonus balance.
  • When placing a wager that uses a combination of cash and Bonus funds, any winnings generated from that wager will be credited proportionately to your cash and Bonus balances.
  • Not all games are included in this promotion and playing them will not contribute towards the promotion’s targets and/or wagering requirements (as listed below).
  • Some games will contribute a lower wagering percentage than others, as illustrated in the following table:


% Contributions



Dream Catcher


Other Game shows*


All other Live Casino games**


All Table Games (RNG)



Excluded games: American Roulette, Caribbean Stud Poker, Deal or No Deal, Monopoly Live, Super Sic Bo, Texas Hold'em Bonus Poker, Ultimate Texas Hold'em, VIP Live Roulette, Classic Roulette, Automatic Roulette, Silver Roulette, Black Gold Blackjack, All Baccarat & Craps game variations, Football Studio and Dragon Tiger, Extra Chilli, Bruce Lee, Fortunes of Sparta, Gonzo's Quest, Guns'N Roses, Jungle Spirit: Call of the Wild, Fairytale Legends: Hansel and Gretel, Gong Xi Fa Cai, Lucky Leprechaun, White Rabbit, Vikings Go To Hell, Vikings Go Berzerk, Thunderstruck II, Super Monopoly Money, Raging Rhino, Immortal Romance, Temple of Treasures Megaways, Medusa Megaways, Scarab, Spirits of the Valkyrie. Dead or Alive II, Cash Eruption, 9 Masks of Fire, 9 Pots of Gold, Agent Jane Blonde, Ariana, Avalon, Bonanza, Book of Oz, Book of Oz Lock n Spin, Break Da Bank Again Respin, Burning Desire, Chocolates, Fortunium, Golden Yak, Immortal Romance, Lucky Leprechaun, Mega Moolah, Moby Dick, Roman Power, Silver Lioness 4x, Thunderstruck, Thunderstruck II, Volatile Slot, Who Wants to be a Millionaire Megaways, Wicked Tales: Dark Red, Adventures of Doubloon Island, Noble Sky, RouletteX2, European Roulette (Switch), RouletteX5, Atlantic City Blackjack (Switch), Sic Bo, Classic Blackjack Gold, any Jackpot game.

*Game Shows: Crazy Time, Mega Ball, Lightning Dice, Monopoly Live, Gonzo’s Treasure Hunt, Deal or No Deal

**Note: Low risk bets on Roulette games: No minimal risk wagering, such as betting both Red and Black on Roulette, will contribute towards any part of a promotion, including Bonus wagering requirements or the accumulation of any points. Players deemed to be using minimal risk wagering tactics to redeem their Bonuses or cash prizes risk forfeiting their Bonuses, cash prizes and any subsequent winnings.


Stake and Get

  1. The staking requirements must be completed within 8 hours from the moment the prize is accepted.
  2. The prizes that can be won with Stake and Get offers are: Mega Spins and All Casino Bonus
  3. Mega spins conditions can be found in term 16 – 23.
  4. All Casino Bonus conditions can be found in term 24 – 30.


General Terms and Conditions

  1. The Promoter reserves the right to withdraw or amend this offer at any time. This will be without prejudice to any customer who has already placed a qualifying bet.
  2. The Promoter reserves the right to take reasonable steps to verify any claim. If breach of these rules, or fraud is suspected, the Promoter may refuse to process the claim.
  3. Any abuse of the Promotion may lead to all bonus funds being withdrawn.
  4. This offer is not available to all Grosvenor customers. Customers who have been advised that they are not entitled to receive bonuses will not be able to participate in this promotion.
  5. The Promoter reserves the right to void any entry if it suspects that the person participating in the Promotion is not eligible to do so.
  6. Customers whose accounts have been closed or suspended or who are found to have multiple accounts when a Promotion has ended will have their bonus forfeited.
  7. The Promoter is the sole arbiter of this Promotion and its decision is final and binding. No correspondence will be entered into.
  8. As part of our normal regulatory obligations, the Promoter may at any point before, during or after the Promotion, ask for valid proof of identity, such as a passport to verify your identity, age and residency. If you are unable to produce such documents you will automatically be excluded from the Promotion and will forfeit any prizes that have already been allocated or awarded to you, without compensation. In case the Promotion gets cancelled or amended, this is without prejudice to the customer.
  9. We can be contacted at or 0800 083 1990 from within the UK or +44 8000831990 from outside the UK. If you need to send us something in the post, our customer services address is Grosvenor Casinos, TOR, Saint-Cloud Way, Maidenhead, SL6 8BN