TERMS AND CONDITIONS
  1. This promotion is only open to existing customers of Grosvenor Casino who are aged 18 years & over and can view this promotion in the “Promos” section of their account.
  2. The promotion will run from Tuesday 7th January 2025 01:00 UK time until further notice. (the “Promotional Period”).
  3. This Promotion is only available in app and therefore access to the app is required to enter the Promotion and to qualify.

Eligible players

  1. Eligible players must be:
  • Aged 18 years or over at the time of entry
  • A new or existing player with GrosvenorCasinos.com who has downloaded the App
  • Able to view this promotion in the “Promos” section of their account

Overall Mechanics

  1. To be eligible for the promotion, customers have to ‘Opt In’ on the promotional page, and spend a minimum of £10 cash in any Slot game in the App every week, to receive 25 Free Spins valid on Cash Strike HotStepper.
  2. This promotion is not available to customers who open new accounts and use PayPal and Paysafe to make their first deposit.

Free Spins Terms and Conditions

  1. Free Spins are only available on Cash Strike HotStepper.
  2. You will receive 25 free spins each with a spin value of 10p which will be valid for 3 days
  3. Free spins will be added when you open an eligible game, once added free spins cannot be transferred to another game.
  4. Customers have 3 days to use the spins from the date the spins are added, any unused spins after this time will be forfeited.
  5. The free spins will be credited to the player's account, and customers will be notified via an account message.
  6. Winnings from free spins are paid into your cash balance.
  7. The crediting of the prizes will take place every Monday during the promotional period. The Promoter will strive to credit the prizes in a timely manner, however, should any difficulty occur – technical or otherwise, the Promoter may delay or postpone the crediting.
  8. This offer can be claimed once during the promotional period.
  9. Customers have 24 hours to click “claim” after launching the game. Following which they will have 3 days to use their free spins before they expire.
  10. If you have an active cash balance all Free spins will be used before the cash.
  11. Free Spins do not guarantee winnings.

General terms and Conditions

  1. The promoter is Rank Interactive (Gibraltar) Limited (referred herein as 'us', 'our' and 'we').
  2. Unless stated otherwise, any reward is non-exchangeable, non-transferable and no cash alternative is offered.
  3. Our decision regarding any aspect of the Promotion is final and binding
  4. We accept no responsibility for entries not successfully completed due to a technical fault or malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
  5. The Promotion is not available in conjunction with any other offer or promotion on this website.
  6. Should it be required as part of our normal regulatory obligations, we may at any point before, during or after the Promotion, ask you for a valid proof of identity, such as a passport and/ or proof of address, to verify your identity, age and residency. If, following review of your documents it is identified that you have breached the general terms and conditions of our website(s), you will automatically be excluded from the Promotion and we will forfeit any prizes that have already been allocated or awarded to you, without compensation.
  7. Participants whose accounts with us have been closed or suspended or who are found to have multiple accounts when the Promotion has ended will have their prize forfeited.
  8. Customers who have been previously advised that they are not entitled to receive bonuses will not be able to participate in this promotion. If a customer is able to participate as the result of an error, we will remove any bonus and associated winnings.
  9. We may be required to place restrictions on your account as part of our regulatory obligations, which may in turn affect your ability to take part in new promotions or offers. If you have already opted in or is wagering towards completion of a bonus, your ability to complete the bonus will not be affected by these restrictions.
  10. We will remove any bonus and associated winnings from a customer found to be in breach of these terms and conditions or suspected of fraud.
  11. We reserve the right to void, withdraw, cancel, suspend, or amend the Promotion where it becomes necessary to do so. This will be without prejudice to any participant who has already placed a qualifying bet.
  12. We will remove bonus funds and associated winnings should gaming patterns indicating promotional abuse be identified. These include but are not limited to, using promotional funds in
  13. conjunction with other players as part of syndicate play; manipulating game mechanics to circumvent wagering restrictions of bonus funds by switching games during bonus rounds or placing bets to delay the credit of winnings; “stashing” of bonus stage progression prior to completion of wagering; colluding with other players; taking advantage of game mechanic flaws; “parking” cash funds in any product vertical or games to complete bonus wagering with minimal risk to cash funds.
  14. These terms and conditions and the Promotion are governed by English law. If any entrants to the Promotion wish to take court proceedings, then they must do this within the courts in England.
  15. The Promotion is also subject to our General Terms and Conditions, and all communications subject to our Privacy Policy which can be found here.