- This promotion is open to all existing customers of grosvenorcasinos.com who are aged 18 years & over and can view this promotion in the “Promos” section of their account.
- This Promotion is only available on the Website and therefore access to the internet is required to enter the Promotion and to claim a prize.
- The Promotion will run weekly (Monday to Friday) from 19:00 UK time until 23:00 UK time (the “Promotional Period”).
Promotion Mechanics
- To take part in this promotion, players must opt in (in-game) on any of the participating games.
- After opting in, players must spend a minimum of £10 in cash on the participating games.
Free Chips Terms
- Free Chip drops will be automatically paid out on any random spin on any of the participating games during the promo period.
- A total of £10,000 in Free Chips is allocated weekly, with up to £2,000 in Free Chips distributed daily via random drops of 50 chips, 25 Chips and 10 Chips.
- Free Chips value is at 0.20p.
- Free Chips are only available on the following games:
- Grosvenor Roulette
- Grosvenor Auto Roulette
- Grosvenor Speed Auto Roulette
- Live Grosvenor Blackjack 1
- Live Grosvenor Blackjack 2
- Live Grosvenor Blackjack 3
- Live Grosvenor Blackjack 4
- A maximum of three prizes per player can be won per day.
- To receive the Free Chips, players must launch any game from the eligible games list (see term 10).
- Players have 24 hours from launching the game to click “claim”. Once claimed Free Chips must be used within 5 days, before they expire.
- If a player has an active cash balance, Free Chips will be used before any cash balance on the eligible game.
- Any funds won using the Free Chips (the “Winnings”) will be credited as cash.
- The Promoter will endeavour to credit winnings promptly; however, in the event of technical or operational issues, credits may be delayed but will be completed within 72 hours.
- This promotion does not guarantee a prize to all customers who meet the qualification criteria.
General terms and conditions
- The promoter is Rank Interactive (Gibraltar) Limited (referred herein as 'us', 'our' and 'we').
- Unless stated otherwise, any reward is non-exchangeable, non-transferable and no cash alternative is offered.
- Our decision regarding any aspect of the Promotion is final and binding
- We accept no responsibility for entries not successfully completed due to a technical fault or malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
- The Promotion is not available in conjunction with any other offer or promotion on this website.
- Should it be required as part of our normal regulatory obligations, we may at any point before, during or after the Promotion, ask you for a valid proof of identity, such as a passport and/ or proof of address, to verify your identity, age and residency. If, following review of your documents it is identified that you have breached the general terms and conditions of our website(s), you will automatically be excluded from the Promotion and we will forfeit any prizes that have already been allocated or awarded to you, without compensation.
- Participants whose accounts with us have been closed or suspended or who are found to have multiple accounts when the Promotion has ended will have their prize forfeited.
- Players who have been previously advised that they are not entitled to receive bonuses will not be able to participate in this promotion. If a player is able to participate as the result of an error, we will remove any bonus and associated winnings.
- We may be required to place restrictions on your account as part of our regulatory obligations, which may in turn affect your ability to take part in new promotions or offers. If you have already opted in or is wagering towards completion of a bonus, your ability to complete the bonus will not be affected by these restrictions.
- We will remove any bonus and associated winnings from a player found to be in breach of these terms and conditions or suspected of fraud.
- We reserve the right to void, withdraw, cancel, suspend, or amend the Promotion where it becomes necessary to do so. This will be without prejudice to any participant who has already placed a qualifying bet.
- We will remove bonus funds and associated winnings should gaming patterns indicating promotional abuse be identified. These include but are not limited to, using promotional funds in conjunction with other players as part of syndicate play; manipulating game mechanics to circumvent wagering restrictions of bonus funds by switching games during bonus rounds or placing bets to delay the credit of winnings; “stashing” of bonus stage progression prior to completion of wagering; colluding with other players; taking advantage of game mechanic flaws; “parking” cash funds in any product vertical or games to complete bonus wagering with minimal risk to cash funds.
- We will also remove bonus funds and associated winnings should gaming patterns indicating other prohibited practices be identified. This includes using promotional funds in conjunction with other players as part of syndicate play; and colluding with other players.
- These terms and conditions and the Promotion are governed by English law. If any entrants to the Promotion wish to take court proceedings, then they must do this within the courts in England.
- The Promotion is also subject to our General Terms and Conditions, and all communications subject to our Privacy Policy which can be found here.
