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1. This Promotion is managed by Grosvenor Casino (“The Promoter”).
2. These terms relate to the Grosvenor “G+ Welcome Offer” promotion (“the Promotion”).
3. This offer is not available in conjunction with any other offer.
4. This Promotion is only available on the Website and therefore access to the internet is required to enter the Promotion and to claim a prize.
5. By taking part in this promotion, you hereby agree to these specific promotional Terms and Conditions and to our standard GrosvenorCasinos.com terms and conditions.
6. The promotion will run between from Receipt of the email for 3 days (the “Promotional Period”).

Specific Terms and Conditions:

7. This offer is not available in conjunction with any other offer.
8. By taking part in this promotion, you hereby agree to these Specific Promotional Terms and Conditions and to our Standard Promotional Terms and Conditions.
   
   

Eligible Players

9. Eligible players must be:
1. Aged 18 years or over at the time of entry
2. A new or existing player with grosvenorcasinos.com
3. Able to view this promotion in the “Promos” section of their account
4. New G+ Rewards player
   
   

Overall Mechanics:

10. Eligible players must claim via claim button on the promotional page in order to receive their bonus.
11. The bonus should be awarded instantly but no later than 72 hours.
12. This offer is available once per customer during the Promotional Period.

 
Bonus Mechanics

13. The all-casino games bonus will be available to the player instantly once the player has claimed through the page.
14. You have 7 days from the date the bonus is added to your account to fulfil any wagering requirements before the bonus expires and the remaining bonus balance is forfeited.
15. Once you have claimed this Bonus, you will only be permitted to withdraw any winnings contained in your Bonus Balance once the Wagering Requirements have been met.
16. You can withdraw funds in your Cash Balance at any time. However, upon withdrawal of some or all funds from your Cash Balance, you will forfeit any funds in your Bonus Balance which have not yet met the stated Wagering Requirements.
17. The Requirements are as follows:

1. The Bonus amount needs to be wagered 1 time before any winnings can be withdrawn.
2. Stakes on eligible games only will contribute to the wagering requirements of an active bonus.
3. If you have an active cash balance all wagers will be first taken from that balance followed by your bonus balance.
4. When placing a wager that uses a combination of cash and Bonus funds, any winnings generated from that wager will be credited proportionately to your cash and Bonus balances.
5. If you have an active cash balance all wagers will be first taken from that balance followed by your bonus balance.
6. Not all games are included in this promotion and playing them will not contribute towards the promotion’s targets and/or wagering requirements click here to view the excluded games list.
7. Some games will contribute a lower wagering percentage than others, as illustrated in the following table:
   
   

**Note: Low risk bets on Roulette games: No minimal risk wagering, such as betting both Red and Black on Roulette, will contribute towards any part of a promotion, including Bonus wagering requirements or the accumulation of any points. Players deemed to be using minimal risk wagering tactics to redeem their Bonuses or cash prizes risk forfeiting their Bonuses, cash prizes and any subsequent winnings.

General Terms & Conditions

18. Grosvenor reserves the right to withdraw or amend this offer at any time. This will be without prejudice to any customer who has already placed a qualifying bet.
19. Grosvenor reserves the right to take reasonable steps to verify any claim. If breach of these rules, or fraud is suspected, the Promoter may refuse to process the claim.
20. Grosvenor reserves the right to remove bonus funds and associated winnings should gaming patterns indicating promotional abuse be identified. These include but are not limited to; using promotional funds in conjunction with other players as part of syndicate play; manipulating game mechanics to circumvent wagering restrictions of bonus funds by switching games during bonus rounds or placing bets to delay the credit of winnings; “stashing” of bonus stage progression prior to completion of wagering; colluding with other players; taking advantage of game mechanic flaws; “Parking” cash funds in any product vertical or games to complete bonus wagering with minimal risk to cash funds.
21. This offer is not available to all Grosvenor customers. Customers who have been advised that they are not entitled to receive bonuses will not be able to participate in this promotion.
22. As part of our normal regulatory obligations, the Promoter may at any point before, during or after the Promotion, ask for valid proof of identity, such as a passport to verify your identity, age and residency. If you are unable to produce such documents you will automatically be excluded from the Promotion and will forfeit any prizes that have already been allocated or awarded to you, without compensation. In case the Promotion gets cancelled or amended, this is without prejudice to the customer.
23. Customers whose accounts have been closed or suspended or who are found to have multiple accounts when a Promotion has ended will have their bonus forfeited.
24. We may be required to place restrictions on your account as part of our regulatory obligations, this may affect your ability to take part in new promotions or offers. If you have already opted in or are wagering towards completion of a bonus, your ability to complete the bonus will not be affected by these restrictions.
25. Grosvenor is the sole arbiter of this Promotion, and its decision is final and binding. No correspondence will be entered.
26. All of our standard site terms and conditions are here.