Customer service is our top priority, and we’re committed to providing you with the best experience. You can chat with an expert anytime by clicking on the speech bubble icon in the bottom right-hand corner of the screen. You can also take advantage of the following ways to control your account so you can continue to enjoy playing on our site.
We have tools to help you manage how much you spend, how long you play for or if you wish to take a break from playing. You can apply these to your account by following these steps:
Chat with an expert anytime by clicking on the
speech bubble icon in the bottom right-hand corner
of the screen.
7 days a week from 10am - 6pm
From the UK: 0800 083 1990
From abroad: +441200309562
At Grosvenor Casinos, we want you to enjoy every second that you play with us. Find tips on how to play safely, discover places to get support and get information on all the tools we have in place at: keepitfun.rank.com
Your privacy and security is our number one priority here at Grosvenor Casinos. We protect your account with market-leading security technology so we’re one of the safest online casino sites to play on. We never sell or rent customer details.
This website is operated by Rank Interactive (Gibraltar) Ltd, a company incorporated in Gibraltar with registered number 120385 with its registered address at Suite 3, 2nd Floor, Icom House, 1/5 Irish Town, Gibraltar GX11 1AA.
Licensed and regulated in Great Britain by the Gambling Commission under account number 57924 for GB customers playing on our online sites. For customers outside of Great Britain, we licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission under licence numbers RGL 133 and RGL 134.
Licensed and regulated by The Gambling Commission under licences 614, 33465 & 34161 for customers playing in our land-based casinos. Grosvenor is part of the Rank Group. GROSVENOR® and the GROSVENOR logos are registered trade marks of Rank Leisure Holdings Ltd.
Only players above the age of 18 are permitted to play our games. Underage gambling is an offence.
Please gamble responsibly and only spend what you can afford. For help and support with any gambling related issues, please contact BeGambleAware at https://www.begambleaware.org/ and 0808 8020 133.
